Jiffy Lube Multicare

4.5
2002 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SANTA FE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
1975 Cerrillos Rd, Santa Fe, NM
87505, United States

Hours

Reviews

4.5
2,002 reviews
5 stars
1,540
4 stars
193
3 stars
83
2 stars
60
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times despite having few cars ahead.

Customer Service

Overall, staff were described as friendly, professional, and helpful, with many positive mentions of individual employees.

Quality of Work

While oil changes and basic services were generally well-received, there were complaints about improper handling of additional services and equipment.

Communication

Some customers noted a lack of communication regarding wait times and service updates, leading to frustration.

Pricing Transparency

Several reviews mentioned concerns about pricing, particularly regarding upselling and perceived overcharging for services.
  • MC
    Miguel Casimiro
    Nov 15, 2025
    1.0
    Llevas tu troca y te dicen primero que los dados no son los correctos, después te dicen que una tuerca tiene candado y no lo pueden quitar y después te terminan diciendo que no lo hicieron porque tus tuercas o tornillos están podridos cuando la realidad es otra pésimo servicio
  • EG
    Edmund Gonzales
    Nov 14, 2025
    5.0
    Everyone of the employees were working in unison, even though they were swamped with work. They did a great diagnostic and told me exactly what the problem was.
  • EW
    Elizabeth Wiseman
    Nov 10, 2025
    5.0
    Effficient, and everyone iI interacted with was very courteous. A pleasure. It was a bit busy, but they still got my oil change done in good time.
  • NL
    Nathan Leblang
    Nov 5, 2025
    5.0
    Very courteous and professional. Checked everything carefully and showed me exactly what needed work.
  • CS
    Christian Samaniego
    Nov 1, 2025
    1.0
    One employee was being very rude. I let him know that I will not tolerate his disrespect. Management was aware and did nothing about it. Eli who assisted me was very helpful. Maybe his little man co worker can learn a thing or two from him.

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service