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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.4
(460 reviews)
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Business Details

3961 Cerrillos Rd, Santa Fe, NM
87507, United States
(505) 424-1134
https://www.enterprise.com/en/car-rental/locations/us/nm/santa-fe-regional-airport-offsite-3430.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Santa Fe, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Santa Fe Regional Airport location today.

Location

Enterprise Rent-A-Car
3961 Cerrillos Rd, Santa Fe, NM
87507, United States

Hours

Reviews

4.4
460 reviews
5 stars
339
4 stars
49
3 stars
20
2 stars
7
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and accommodating, with many customers highlighting individual employees for their exceptional service.

Vehicle Condition

Most customers reported that the vehicles were clean and in good condition, although there were some complaints about mechanical issues.

Location Issues

Several reviews mentioned confusion regarding the offsite location from the airport and the shuttle service, with some customers expressing frustration over wait times.

Reservation Problems

There were multiple instances of customers experiencing issues with reservations, including unavailability of vehicles and unexpected charges.
  • TM
    Tony Monaco
    5 days ago
    5.0
    Everyone was super friendly and more than willing to help me through my little car trauma. I finally got my car fixed, and the rental experience was really great.
  • EM
    Elfa Martinez
    Feb 21, 2026
    5.0
    Enterprise staff on Cerrilos Rd in Santa Fe, NM were awesome to work with. Very patient despite the fact that they were slammed upon my picking up vehicle and kept me informed with pertinent information that I needed to know. Recommend them highly.
  • SB
    Sierra Bamiro
    Feb 11, 2026
    5.0
    The staff was just very helpful. I was running late for my flight and since the shuttle was already on a run they credited me enough to pay for an uber. He seemed more frazzled about the situation than me and I really appreciate the care I was given. The only thing I think Enterprise should do is let us request particular cars. I wanted to drive a Jetta but wasn’t able to rent one. It’s fine because it’s not my car but it would be nice to have.
  • AM
    Alan Martinez
    Jan 25, 2026
    5.0
    Miguel and the entire team were very attentive and adaptive to my needs. They went above and beyond to accommodate me with a great vehicle that was perfect for our short trip with my girlfriend. Excellent service and a very positive experience overall.
  • DB
    D BC
    Jan 18, 2026
    5.0
    Everyone I had an interaction with was great! So friendly and helpful the first time! Miguel Branch Manager has consistently shown professionalism, kindness and caring each time! I had to return my first rental because of don't mechanical issues and he put me in another rental that same day without me having to wait long. Prestton was just a helpful when I needed to have my rental checked. He went out there no problem to make sure it was good. They also helped a couple that rented from another enterprise but accidently showed up at the Cerrilos location. They got them in a rental and made their day a bit easier. I have had nothing but positive experiences here and that's why I came back to them! Thanks guys for being so helpful!!
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Santa Fe?

Enterprise Rent-A-Car is located at 3961 Cerrillos Rd, Santa Fe, NM 87507.

What are the operating hours for Enterprise Rent-A-Car?

Open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 2:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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