Enterprise Rent-A-Car

Reviews

• DM

  deborah montoya

  4 days ago
  5.0
  I reserved my car for the wrong date and when I went in to pick up car The Manager and his team immediately assisted me with getting the car I needed. They are friendly and knowledgeable. Super happy with Enterprise every time!
• AJ

  Antrix Jain

  Dec 30, 2025
  5.0
  The rental center offers a shuttle service to and from airport. The car pickup and return process is very good. The car provided was in excellent condition. The manager ensured my rental experience was smooth and he was very responsive as well.
• TA

  Tandav Argula

  Dec 17, 2025
  5.0
  Miguel and Darryl did great! Wonderful pickup from the airport, driver offered us brochures of things to explore in New Mexico, smooth car pick up and return. Thanks
• CF

  Christina Fuduric

  Dec 4, 2025
  5.0
  Very pleased with my experience at the Offsite Santa Fe airport location. It helped that I thought the rate was very reasonable for me to drive cross country almost 1,500 miles. The Enterprise shuttle picked me up from the SAF airport within 10-15 min of when I called, took me to their location, staff was super friendly, assisted me pretty quickly after taking care of two other customers ahead of me. They gave me an appropriate vehicle to drive for the long distance and made sure I felt safe, and was being safe for my drive ahead. I didn't have a USB-C cord on both ends (I had a USB-c to USB) - they were able to find one for me to use so that my phone/directions stay charged - really helped my trip, too, with being able to listen to music or audiobooks and not worrying about a charge on my phone. Thanks to the team on the morning of 12/2/25!
• GR

  Genesis ReTouched

  Dec 3, 2025
  5.0
  When i was looking at reviews before renting my vehicle through Enterprise in Santa Fe, I was initially reluctant because there were people complaining of a bad experience with the manager at the time. I can thankfully report however that my experience with the staff at the 3961 Cerrillos Rd location was absolutely first class! My experience didn't start out all that great. I was a little confused to start because I had booked my car on the Enterprise website at Santa Fe Regional Airport, and when I arrived into town I was dropped off there to pick up the car. Well, Enterprise doesn't HAVE a facility at the airport. Thankfully they do have a shuttle to get from the Airport to their facility about 20 minutes away in downtown Santa Fe. This of course isn't the fault of the local office - this is something Enterprise Corporate should fix in their system. Once I actually arrived at the rental facility however, my experience was fantastic. Both Darryl and Richard were friendly, workable, and willing to help me out in every way they could, including offering to give me a ride back to my hotel the day I dropped the car back off. If I was managing this location, Darryl and Richard are the kind of employees that I would want representing me. I certainly wouldn't hesitate renting there again, and hope to when I return sometime in 2026.

Frequently Asked Questions About Enterprise Rent-A-Car