Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
3.8
707 reviews
5 stars
392
4 stars
83
3 stars
54
2 stars
41
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported a decline in service quality, including lack of pre-wash and drying, leading to unsatisfactory cleaning results.
Customer Service
While some staff members received praise for their friendliness, overall customer service was criticized for being unhelpful and unprofessional.
Equipment Issues
Numerous reviews highlighted malfunctioning equipment, including vacuums and wash machines, contributing to poor customer experiences.
Value for Money
Customers expressed dissatisfaction with the pricing relative to the quality of service, feeling that the washes were overpriced given the results.
Management Concerns
Frequent complaints about management and operational issues suggest a lack of oversight and maintenance at the facilities.
- MSmariana soria6 days ago5.0Great wash. I loved the hospitality at Zips i recommend Michelle was so kind and professional!
- CCCWWORKNov 26, 20251.0I wish I could give zero stars. See pics for more details in pic but short version is the car wash damaged a wheel on my brand new car and they are refusing to except responsibility or even respond to additional info I submitted. To make matters worse my car was still filthy after the "wash". I would absolutely not recommend anyone go here for anything.
- ESEllen SmithNov 21, 20251.0Those was yhe worst $30 car wash we have ever had. DO NOT SPEND YOUR $ THERE!!
- MRMonica RoblesNov 3, 20255.0Very good
- CCCMDR ConnerNov 3, 20251.0They charged me twice the day I started they're subscription, I never got a refund. They also doubled the price after a couple of months after I specifically asked them what the fees were. Also was not even offered a refund or any type of compensation. As for the wash itself the guys that work there are great, but the wash leaves all sorts of drips and spots all over your car.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash provides quick and convenient express car wash services, including free self-service vacuums and detailing amenities.
What are the operating hours for Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hours varying and some closures on specific dates like November 27 and December 25.
Does Zips Car Wash offer any membership programs?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program, which provides daily wash privileges at all locations.
What forms of payment are accepted at Zips Car Wash?
Zips Car Wash accepts major credit cards including American Express, Discover, Mastercard, Visa, and ZIPS gift cards; it is a cashless facility.
Where is Zips Car Wash located in Roswell, NM?
It is located at 3616 N Main St, Roswell, NM 88201, United States.
Are there any car wash competitors near Zips Car Wash?
Yes, Champion Express Car Wash is a nearby competitor if you want to compare services or pricing.
What nearby hotels can customers visit before or after their car wash?
Customers can visit nearby hotels such as Holiday Inn Roswell, Comfort Suites, Comfort Suites Roswell North, Hampton Inn & Suites Roswell, Quality Inn & Suites Roswell North, and Super 8 Roswell for lodging or amenities.
Are there dining options close to Zips Car Wash?
Yes, nearby dining options include Oasis Bar & Grill, Texas Roadhouse, Antigua Cocina Mexicana, Tia Juana's Mexican Grille & Cantina, and B'Wiches Sandwich Shoppe for various American and Mexican cuisines.
What is included in every car wash at Zips Car Wash?
Every car wash at Zips Car Wash includes free self-service vacuuming as part of the wash package.
Is there a nearby gas station for fueling needs close to Zips Car Wash?
Yes, Murphy Express is a nearby gas station where customers can fuel up before or after their car wash.