National Car Rental

Reviews

• JA

  Jason Anderson

  Feb 21, 2023
  1.0
  I've flown in and out of Roswell many times, usually good experience with getting a reserved rental, at times they have not been able to be reserved. Today, I had a reservation and was told there were no cars available for me even though I made reservations several weeks prior. Extremely disappointed with the service or lack thereof.
• MG

  Michael Garcia

  Oct 16, 2019
  1.0
  Horrific. Executive member who rents at least one car per week. The “only” car they had is tiny, filthy dirty, smells bad, the engine makes weird noises, and has bugs splattered all over the window. “Nothing they can do for me”. Unacceptable answer, time for a switch.
• TM

  Tom MacNabb

  Sep 10, 2019
  1.0
  Arrived at Roswell airport (ROW) Monday just before noon, they informed me they had no cars and could not give me any idea when they would have one for me. I contacted the Customer Service line and they put in a ticket. It is now Tuesday night 29 hours later and I reached out to National again and spoke to a supervisor who could only offer to send the Roswell office another Email to call me and a free days rental for my trouble. So I head into Wednesday, their office will not be open until after I have been at my job for hours.

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