Jiffy Lube Multicare

4.6
1563 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROSWELL. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
2613 N Main St, Roswell, NM
88201, United States

Hours

Reviews

4.6
1,563 reviews
5 stars
1,289
4 stars
141
3 stars
46
2 stars
27
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and professional, creating a positive customer experience.

Service Speed

Many customers appreciate the quick and efficient service, often completing tasks in a timely manner.

Pricing

Feedback is mixed on pricing; while some find it reasonable and competitive, others feel it is too high.

Quality of Work

Overall, the quality of service is praised, though there are isolated complaints about specific jobs not being done correctly.

Communication

Customers value the clear communication regarding services needed and pricing, with many noting staff's willingness to explain details.
  • ED
    Elijah Duran
    1 day ago
    5.0
    Real quick got my oil change withen time, Good guys
  • RR
    RLittlejohn
    Nov 13, 2025
    5.0
    I was on my way to ABQ when my 4runner had a pretty small issue of a the front caliper braket bolt back out and take up residence south of roswell. The caliper started rubbing on the wheel so I pulled off in a parking lot down the street. Had to wait for the shop to open but I explained my predicament and they were more than happy to help. It took some running around town on their part to find the bolt that would fit. Once they found it they drove to my vehicle and did the repair in the parking lot. Once fixed they had me bring it in to the shop for a once over. I decided to get my vehicle serviced while there. Great service great customer care. If I ever need anything while in town. This will be my stop. Thank you!
  • MW
    Maria Wilson
    Nov 12, 2025
    5.0
    Everyone were very professional and very honest. They did a great job!
  • ML
    Matt Larson
    Nov 11, 2025
    3.0
    Was OK. WAY overpriced. $130. For a simple oil change. Attendant said I could get a coupon online. Why not just give me the coupon,? Similar service runs about $75-80. Won't be back.
  • BQ
    Bianey Quintana
    Oct 26, 2025
    1.0
    No stars if possible. DO NOT COME HERE. Came here almost 4 months ago for a simple oil change the day of an 8 hour road trip. Not even 5 hours into our drive and my car starts smoking and malfunctioning. The whole time my car was leaking the oil out. The guy who did the oil change didn't check if the gasket was on right. Called them up and they told me that was probably the cause and they take responsibility. Travis the manager told me to come back a week or two later to test my oil for any potential issues and told me to wait for a call with results. A month later I called to see what was up. He then Very rudely told me that I had to be patient and wait for the results as they take time from the lab to come back. I haven't called back since waiting for the call. And nothing til this day. I didn't even get a refund. Absolutely the worst. Don't come here unless you're a man because they only cared to listen when my dad came with.

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service