Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in RIO RANCHO.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
7780 ENCHANTED HILLS BLVD NE, RIO RANCHO, NM
87144, United States
Hours
Reviews
4.0
365 reviews
5 stars
235
4 stars
35
3 stars
13
2 stars
13
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback indicates a mix of experiences with service quality, ranging from fast and efficient to unprofessional and careless.
Staff Attitude
Several reviews highlight inconsistent staff attitudes, with some customers praising friendly service while others report rudeness and lack of professionalism.
Efficiency
Many customers appreciate the quick service, but there are complaints about long wait times and delays in service.
Management Issues
Concerns were raised about management and staff training, with calls for better oversight and professionalism.
Customer Loyalty
Despite negative experiences, some customers express loyalty to the brand, citing positive past experiences and specific staff members.
- SJSusie J5 days ago5.0Gabriel was super nice. He helped me drive my car in, showed me the dip stick of oil showing it was topped off. And he was just generally nice. Said bye and helped me to drive off. There was also a girl thst has been working there for over a year. She was great too.
- KTKaren Tyler6 days ago5.0Great fun people. Know what they are doing and do it with a smile. Very informative and took the time to explain. I give them 10+. Will recommend to all friends and anyone else who wants to know where to get their oil changed and with great service.
- PRPaul RogersNov 3, 20255.0Visited on a Sunday morning. Service was timely and complete. Staff was aware of the proper oil for my vehicle. They serviced my vehicle in a clean, prompt manner.
- AGAndres gallegosOct 18, 20255.0Place was packed when I got there so I ended up going to jiffy lube
- AFAlex FisherOct 7, 20251.0The overall attitude and professionalism of this garage was lacking in a lot of ways. Staff did not seem to care much about the service they were providing. Greeted with - what’s your mileage. No hello! No hi, how may I help you?? Geez! Crappy Attitude, people yawning, on their cell phones, bantering back and forth about things unrelated to the business and barely looking over my engine. I don’t think they even took my air filter out to look at it but yet it was “fine”. I wish the guys worked as hard in providing good customer service as they did flirting with the one female employee that works there. The overall attitude was horrible with staff bantering back and forth, arguing about unrelated business things I watched as the guy told the people in the bay next to us that her air filter could just be cleaned. He proceeded to bang the air filter against the inside of the garbage can. Cleaning an air filter does not entail smacking it on the inside of a garbage can. I mean at least use some air on it and try not to damage the filter. I think you need a grown adult to take over managing that place. One that instills pride and work ethic in their people. Not a good look for Valvoline. Guess it’s back to Jiffy Lube. At least they vacuum your car, check the air in your tires, have popcorn and pretend to care. 🙄
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Rio Rancho provide?
Valvoline Instant Oil Change offers quick, easy oil changes, preventive vehicle maintenance, oil lube & filter services, auto air conditioning service, and car battery services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 7780 Enchanted Hills Blvd NE, Rio Rancho, NM 87144, US.
What are the operating hours of Valvoline Instant Oil Change?
They are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. The location is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Do I need an appointment for service at Valvoline Instant Oil Change?
No, appointments are not required; you can visit anytime during their open hours for service.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
How long does an oil change usually take at Valvoline Instant Oil Change?
Oil changes generally take about 15 minutes, and you can stay in your car during the service for convenience and speed.
Is Valvoline Instant Oil Change a franchise location?
Yes, it is part of the Valvoline franchise network and participates actively in the community.
What nearby insurance agencies are close to Valvoline Instant Oil Change?
Nearby insurance agencies include Farmers Insurance, Farmers Insurance - Robert Hoffman, and Hoffman Agency - Farmers Insurance. These can be convenient stops if you're handling both auto maintenance and insurance needs.
Are there any nearby restaurants I can visit before or after my service?
Yes, there are several nearby dining options including Little Caesars Pizza, Thai Taste and Sushi, Sushi King, and Papa Murphy's, perfect for grabbing a meal when you visit the area.
What local health and wellness services are near Valvoline Instant Oil Change?
Nearby health and wellness services include El Pueblo Health Services, Super Spa Nails, M Spa Bernalillo, Southwest Healing Massage, and Absolute Chiropractic, offering options to relax or attend to health needs during your visit.