Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in RIO RANCHO.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
7780 ENCHANTED HILLS BLVD NE, RIO RANCHO, NM
87144, United States
Hours
Reviews
4.0
372 reviews
5 stars
240
4 stars
35
3 stars
13
2 stars
13
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback is mixed regarding service quality; while some customers praised the friendly and efficient staff, others reported unprofessional behavior and lack of thoroughness in service.
Staff Attitude
Several reviews highlighted a lack of professionalism and poor customer service attitudes from some staff members, contrasting with positive experiences from others.
Efficiency
Many customers appreciated the quick service and efficiency, with several noting they were able to get in and out in a timely manner.
Consistency
There are concerns about inconsistency in service quality, with some customers experiencing excellent service while others reported significant issues.
Management Issues
Several reviews pointed to management problems, including inadequate supervision and failure to address customer complaints effectively.
- KFKayleen FosterDec 16, 20251.0While getting an oil change I overhead the employee Ricardo being racist about the customer he had just had, insisting this was America and he had to speak English. If I was able to stop service and leave I would have. Never coming back.
- JMJesse MonteDec 11, 20255.0Great service all around friendly staff
- JGJoe GarciaDec 2, 20255.0All 3 of my vehicles are serviced there and I have had no problems with the services that have been completed for the past 5 years. The leadership and technicians are professionals. Thank you and keep it up!
- SJSusie JNov 19, 20255.0Gabriel was super nice. He helped me drive my car in, showed me the dip stick of oil showing it was topped off. And he was just generally nice. Said bye and helped me to drive off. There was also a girl thst has been working there for over a year. She was great too.
- KTKaren TylerNov 18, 20255.0Great fun people. Know what they are doing and do it with a smile. Very informative and took the time to explain. I give them 10+. Will recommend to all friends and anyone else who wants to know where to get their oil changed and with great service.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Rio Rancho provide?
Valvoline Instant Oil Change offers quick, easy oil changes, preventive vehicle maintenance, oil lube & filter services, auto air conditioning service, and car battery services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 7780 Enchanted Hills Blvd NE, Rio Rancho, NM 87144, US.
What are the operating hours of Valvoline Instant Oil Change?
They are open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. The location is closed on Thanksgiving (Nov 27, 2025) and Christmas (Dec 25, 2025).
Do I need an appointment for service at Valvoline Instant Oil Change?
No, appointments are not required; you can visit anytime during their open hours for service.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
How long does an oil change usually take at Valvoline Instant Oil Change?
Oil changes generally take about 15 minutes, and you can stay in your car during the service for convenience and speed.
Is Valvoline Instant Oil Change a franchise location?
Yes, it is part of the Valvoline franchise network and participates actively in the community.
What nearby insurance agencies are close to Valvoline Instant Oil Change?
Nearby insurance agencies include Farmers Insurance, Farmers Insurance - Robert Hoffman, and Hoffman Agency - Farmers Insurance. These can be convenient stops if you're handling both auto maintenance and insurance needs.
Are there any nearby restaurants I can visit before or after my service?
Yes, there are several nearby dining options including Little Caesars Pizza, Thai Taste and Sushi, Sushi King, and Papa Murphy's, perfect for grabbing a meal when you visit the area.
What local health and wellness services are near Valvoline Instant Oil Change?
Nearby health and wellness services include El Pueblo Health Services, Super Spa Nails, M Spa Bernalillo, Southwest Healing Massage, and Absolute Chiropractic, offering options to relax or attend to health needs during your visit.