Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Los Lunas, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Los Lunas location today.
Location
Hours
Reviews
4.1
164 reviews
5 stars
113
4 stars
16
3 stars
3
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lauren and Anthony for their exceptional service.
Communication Issues
Several reviews pointed out problems with communication, including incorrect appointment times and lack of follow-up, leading to customer frustration.
Vehicle Availability
Customers frequently reported issues with vehicle availability, including reservations not being honored and limited options at the location.
Mixed Experiences
While some customers had great experiences, others reported unprofessional behavior and dissatisfaction with service, indicating inconsistency in performance.
Pricing Concerns
Multiple reviews mentioned high rental prices, with some customers feeling that rates were not competitive compared to other rental services.
- AVAudrey VallejosNov 17, 20255.0Always friendly service. Great rates. Highly recommend.
- MCMary Ann ChavezLopezNov 11, 20255.0Great experience will definitely go back!!
- ALAndre LunaOct 7, 20254.0Great experience all around!
- MBMarny BenedictSep 16, 20251.0I am not pleased with the communication at the Los Lunas location. My car went into the shop for accident repair on 15 September 2025 and will be there for 8-10 days. That and the car rental are both on the insurance claim. I called Enterprise the same day and was told to visit today, 16 September 2025, at 1:00 PM to arrange for a rental. Unfortunately, I did not catch the name of the representative I spoke with. Upon arrival, Ahrizzia informed me that there was no record of the appointment, that I had not contacted them since August, before I had any information about the estimated repair time, and there would be nothing available until Thursday, 18 September 2025. That puts any possible car availability nearly half-way through the estimated repair time. I know this is a small office. In fact, I tried to visit last week, but no one was there; off delivering a vehicle according to the printed note on the door. But I must say that overall, this has been an unpleasant and fruitless exercise, and I am very disappointed.
- MCMoon X ChildSep 15, 20251.0I was told you could not rent a car with a debit card when I have done this with other enterprise location as long as you have proof you have a credit card. The woman’s attitude was not pleasant and was not happy with the service at all. I prefer my local enterprise for sure.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Los Lunas offer?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars, along with flexible rental options and airport pick up services.
Where is Enterprise Rent-A-Car located in Los Lunas?
Enterprise Rent-A-Car is located at 830 Main St NE, Los Lunas, NM 87031, United States.
What are the business hours for Enterprise Rent-A-Car in Los Lunas?
The location is open Monday to Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Los Lunas?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/nm/los-lunas-3436.html or by calling +1 505-565-1165.
What payment methods are accepted at Enterprise Rent-A-Car in Los Lunas?
The location accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Los Lunas offer any discounts?
Yes, Enterprise offers discounts for active military members.
What languages are spoken at Enterprise Rent-A-Car in Los Lunas?
The services are provided in English.
Are there dining options near Enterprise Rent-A-Car in Los Lunas?
Yes, nearby dining options include Subway, Range Cafe Los Lunas, and Church's Texas Chicken, perfect for grabbing a meal before or after renting a vehicle.
What nearby shopping places are close to Enterprise Rent-A-Car in Los Lunas?
Close to Enterprise are Main Street Antique and Vintage Market, Discount Wireless, and Dollar Tree, great for exploring shopping opportunities around your rental visit.
Are there any nearby services or clinics near Enterprise Rent-A-Car in Los Lunas?
Nearby services include Bosque Animal Clinic for pets, Duke City Urgent Care for medical needs, and Livingston Hearing Aid Center, which could be convenient stops during your visit.