Enterprise Rent-A-Car

Reviews

• RC

  Ronald Cannon

  Aug 2, 2025
  1.0
  They never got a vehicle even after they tell younthey Do, really lousy!
• LH

  Lloyd Hamilton

  Dec 23, 2019
  4.0
  No comment.
• MN

  Michael Nordwall

  Jun 28, 2019
  5.0
  Polite friendly service and the experience was exceptional and courteous, I would recommend Enterprise to anyone who asked! stop in and find out for yourself the prices and rates aren't all that bad, considering other rental places. They are very quick and prompt!
• LQ

  Lettie Quezada

  Jul 3, 2018
  5.0
  A company can and will make errors, but it's how they handle them afterward, that matters. I made a reservation on-line, and I told the rep that I did not like Nissan Versas at all and to make sure I did not get one. I also mentioned that I wanted a class under or above it, again to make sure I did not get one, but when I got to Enterprise on Telshor Las Cruces, NM, lo and behold, that's all they had. Leo came to the rescue and put me in a 2018 Kia Sorento.. Before she did this, however, I was pretty upset and although, I did not say anything bad or raise my voice, I did show, in no uncertain terms, that I was not happy. She, on the other hand, kept a smile on her face and continued to be nice. She even called the office on Valley to see if they had a car (not Versa) in the same class that I had previously requested. I apologized to her for my being upset and told her that she was doing a great job, knew her job, and was handling the situation well. During all this, she was still searching her computer to see how she could help. Thank you Leo for renewing my faith in Enterprise and sending me off on my trip as a happy customer...
• HD

  Haydee Dominguez

  Jun 30, 2016
  1.0
  Experience was horrific. I went to the location on Telshor. It was extremely frustrating dealing with their employee. Price continued to change as time progressed and the worker, name Matt was a jerk with very poor customer service skills. We didn't strive to serve the customer, he got irritated every time I asked for more information and when I got irritated over the price increasing, he just said, well bye! Seriously? Well bye? That's how you treat the customer? This guys needs to be re trained if you want to keep him, although you would be better off without him.

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