AutoZone Auto Parts

4.5
291 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Las Cruces #3403 in Las Cruces, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Las Cruces, NM or call us at (575) 382-0046.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5650 Bataan Memorial E, Las Cruces, NM
88011, United States

Hours

Reviews

4.5
291 reviews
5 stars
206
4 stars
53
3 stars
13
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Valerie, Juan, and Rosa going above and beyond.

Management Issues

Some reviews highlighted poor management experiences, particularly with certain managers being rude or unhelpful, which negatively impacted customer satisfaction.

Product Availability

Customers appreciated the store's ability to have a wide range of parts in stock, although there were instances of items being unavailable.

Mixed Experiences

While many customers had positive experiences, there were also reports of inconsistent service quality, with some employees lacking knowledge or being unhelpful.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience.
  • FP
    Frank Anthony Perez
    Oct 9, 2025
    5.0
    Always friendly and courteous... Management is always willing to get in the mix and get their hands dirty with the rest of the personnel... You don't see that too often anywhere else...
  • RD
    Roy Duffey
    Aug 21, 2025
    5.0
    Juan Moreno went above and beyond helping me replace my daughter's battery! Corrosion was worse than I have ever seen, but instead of just knocking it off, replacing the battery and moving on - which I would have been satisfied with - Juan painstakingly cleaned off ALL of the corrosion, all the while engaging in a friendly manner refusing to allow me to think I was inconveniencing him (which I no doubt was). Highly recommend!
  • MS
    Micheal Sanchez
    Jul 26, 2025
    1.0
    Very let down experience here today, this place has really gone down hill since Stan and Robin left, went in today, the “Manager” in a gray shirt was to busy with another employee watching dog videos on their phone to help me out, after 5 minutes of waiting, the “manager” finally helped me. Couldn’t find my part warranty in the system for some reason, didn’t have time to sit and argue, just payed for the dam part outright, was really on a time crunch. Poor guy working probably has to deal with this all the time, seems like he was the only one working. I stopped in around 10ish on 7/26/25. Really need to get rid of the two employees to busy on their phones watching videos rather than helping customers
  • CS
    Craig Schueller
    Jul 22, 2025
    5.0
    Great for taking my used oil.
  • DM
    Dora Morales
    Jun 15, 2025
    1.0
    In the past I have had excellent service, that is why I continue to go there. Stopped to get my battery replaced and advised the young kid I bought the battery 2 years prior at this location . He checked the battery and advised me that he could not do anything about it. He called an older man who stated he was leaving and provided no help. They did provide a boost which allowed me to drive to Autozone on North Main. The employees in that store, looked up my record, got a battery, replaced it in 20 minutes.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Las Cruces?

AutoZone Auto Parts in Las Cruces is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What automotive brands does AutoZone in Las Cruces carry?

AutoZone in Las Cruces carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.