AutoZone Auto Parts

3.9
239 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Us 64 in Kirtland, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kirtland, NM or call us at (505) 598-6965.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4180 US 64, Kirtland, NM
87417, United States

Hours

Reviews

3.9
239 reviews
5 stars
122
4 stars
52
3 stars
25
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with many customers reporting rudeness and a lack of assistance from staff.

Helpful Staff

Some reviews highlight individual employees who provided excellent service and went above and beyond to assist customers.

Product Availability

Customers generally found that the store had the parts they needed, although there were instances of missing items or incorrect parts.

Store Environment

Several reviews mention a lack of welcoming atmosphere and feelings of being watched, which detracted from the shopping experience.

Mixed Experiences

While some customers had positive experiences, many others expressed frustration, leading to a divided perception of the store.
  • KK
    Ken
    Oct 18, 2025
    5.0
    Informative and friendly. Clean and unique
  • DS
    Don Shepherd
    Sep 20, 2025
    1.0
    Don't come here! Very bad customer service! They dont let you inspect the loaner tools before you give them money! They demand you pay for the loaner tools even though it's not working properly! Very hard to return warrantied parts here from AutoZone! Better off going to Farmington AutoZones!
  • BM
    Brandi Dominguez (Misskitty)
    Aug 20, 2025
    1.0
    Rudest customer service in town . I refuse to do business here. They don't ever want to help you either
  • TK
    Trini King
    Jul 5, 2025
    5.0
    Excellent service!!! Don’t go to Farmington Auto Zone, here you pay less tax and you get great customer service. They helped with my battery warranty after Farmington East Main Auto Zone failed to correctly input my battery information. Huge shout out to Jonathan P. for his professionalism and understanding…I was upset with the headache caused by Farmington Auto Zone but he continued to find a solution. Thank you Jonathan P., EXCELLENT customer service!!! I’ll only go to Kirtland, NM Auto Zone from now on.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Kirtland, NM?

AutoZone Auto Parts in Kirtland, NM is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday from 7:30 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Kirtland offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.