Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Us 64 in Kirtland, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kirtland, NM or call us at (505) 598-6965.
Feedback indicates a significant decline in customer service quality, with many customers reporting rudeness and a lack of assistance from staff.
Helpful Staff
Some reviews highlight individual employees who provided excellent service and went above and beyond to assist customers.
Product Availability
Customers generally found that the store had the parts they needed, although there were instances of missing items or incorrect parts.
Store Environment
Several reviews mention a lack of welcoming atmosphere and feelings of being watched, which detracted from the shopping experience.
Mixed Experiences
While some customers had positive experiences, many others expressed frustration, leading to a divided perception of the store.
KK
Ken
Oct 18, 2025
5.0
Informative and friendly. Clean and unique
DS
Don Shepherd
Sep 20, 2025
1.0
Don't come here! Very bad customer service! They dont let you inspect the loaner tools before you give them money! They demand you pay for the loaner tools even though it's not working properly! Very hard to return warrantied parts here from AutoZone! Better off going to Farmington AutoZones!
BM
Brandi Dominguez (Misskitty)
Aug 20, 2025
1.0
Rudest customer service in town . I refuse to do business here. They don't ever want to help you either
TK
Trini King
Jul 5, 2025
5.0
Excellent service!!! Don’t go to Farmington Auto Zone, here you pay less tax and you get great customer service. They helped with my battery warranty after Farmington East Main Auto Zone failed to correctly input my battery information. Huge shout out to Jonathan P. for his professionalism and understanding…I was upset with the headache caused by Farmington Auto Zone but he continued to find a solution. Thank you Jonathan P., EXCELLENT customer service!!! I’ll only go to Kirtland, NM Auto Zone from now on.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Kirtland, NM?
AutoZone Auto Parts in Kirtland, NM is open Monday through Thursday from 7:30 AM to 9:00 PM, Friday from 7:30 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Kirtland offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products are available at the AutoZone Auto Parts store in Kirtland?
The store offers a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands can I find at AutoZone Auto Parts in Kirtland?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Kirtland, NM?
The store is located at 4180 US 64, Kirtland, NM 87417, United States.
How can I contact AutoZone Auto Parts in Kirtland for customer service?
You can reach customer service by phone at (505) 598-6965 or via email at customer.service@autozone.com.
Are there other automotive parts stores near AutoZone Auto Parts in Kirtland?
Yes, nearby automotive parts stores include another AutoZone location and O'Reilly Auto Parts, making it convenient to compare parts and services in the area.
What nearby stores can I visit along with AutoZone in Kirtland?
Nearby stores include Dollar General, Family Dollar, and Dollar Tree, which offer a variety of discount goods and convenience items you might need during your visit.
What are some local service businesses close to AutoZone Auto Parts in Kirtland?
Close by are services such as Justa Laundry for dry cleaning and laundry, Western Union for money transfer services, and Armored Self Storage for storage needs.
Are there dining options near AutoZone Auto Parts in Kirtland?
Yes, there are fast food options like KFC nearby where you can grab a meal before or after your visit to AutoZone.