National Car Rental

Reviews

• NH

  Natasha Hitchcock

  Mar 8, 2026
  1.0
  There was nobody at the car rental facility on Sunday. I talked with an airport employee and they said the car rental people are NEVER in on Sunday from 12-1:30. They should probably update it on their website. I did not end up using them and I had to change multiple plans at the last minute.
• KC

  Kevin Combs

  Nov 15, 2025
  2.0
  There was no agent there when I went to pick up my rental. I had to wait for an hour and a half. Then my rental had a bent rim and a slow leaking tire.
• MG

  Megan Gould

  Sep 18, 2020
  3.0
  H ad to wait for 45 mins for a person to help me, the car was ok, but wasnt full on gas.
• TG

  Trey Gaines

  Jun 10, 2020
  4.0
  I have rented cars from National for over 10 years. I have always enjoyed the cars and how easy they make getting a car. However since I have moved to Hobbs New Mexico and deal with employees from Enterprise the service has been a little weak. I wish there was a way on the app to stop a car rental or scan when you drop of the car off to stop charges. That way when they have limited hours, people do not get over charged. They don't check the key return by 12 pm on a daily bases, it could be the next day so I often get charged an extra day. This last rental I had to stop in the middle of nowhere Texas and put oil the car because the low oil light came on. I called in they told me to fix it and turn around drive 2 hours back to change the car out. I was on a tight schedule and could not do that. However the added oil fixed the issue and was good the rest of the weekend. I have not ever had issues like this before.
• MD

  Mike Dolan

  Nov 5, 2017
  1.0
  The web site and your google map page has this location open on Sunday. The office closes from noon to 6pm. So flights arriving at 1pm cannot get a car for hours.

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