Pilot Travel Center

3.9
1170 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Hobbs, NM! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3710 W Carlsbad Hwy, Hobbs, NM
88240, United States

Hours

Reviews

3.9
1,170 reviews
5 stars
549
4 stars
288
3 stars
154
2 stars
58
1 star
121

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, particularly in restrooms and food areas.

Customer Service

Feedback on customer service was mixed, with some staff being described as friendly while others were noted for rudeness and lack of assistance.

Food Quality

Several reviews mentioned poor food quality and availability, with complaints about undercooked items and limited options.

Shower Facilities

Customers expressed frustration with the shower facilities, citing long wait times and lack of cleanliness.

Parking Issues

Parking was frequently mentioned as a problem, particularly with oil field trucks taking up spaces and making access difficult.
  • CR
    Carlos Reis
    Oct 22, 2025
    2.0
    Been waiting for over 90 minutes, two showers available for about 20 minutes and nobody to clean them. Eventually, a guy wearing a reflective jacket got the dirty towels and put some new and that's it. No cleaning, no wiping.
  • DR
    Dave Richards
    Oct 1, 2025
    4.0
    Audivideo ads, minus 2 stars Convenience store and proximity to airport, plus star Washer fluid ok Receipt ok Does not ask for car wash Prices I don't pay attention at this location as I only come here on business As much as I want to hate on any gas pump with ads, overall I feel 4 stars is appropriate
  • FR
    Francisco rodarte
    Sep 18, 2025
    1.0
    Diesel pump and def always have problems better off filling elsewhere
  • CP
    crusita perez
    Sep 14, 2025
    1.0
    My husband got.a French toast sandwich all the cheese was melted to the wrapper I got a chorizo burrito and it was undercooked also it was thrown together poorly there was a stem from the pickled jalapeños in the burrito it was horrible I will never go there again
  • PD
    Preston Duryea
    Aug 5, 2025
    5.0
    My go-to stop on my way to work whenever I have time. Decent amount of pumps, good selection of food/drink for the road, and kept pretty clean.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.