Enterprise Rent-A-Car

3.7
162 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hobbs, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hobbs location today.

Location

Enterprise Rent-A-Car
6324 W Carlsbad Hwy, Hobbs, NM
88240, United States

Hours

Reviews

3.7
162 reviews
5 stars
92
4 stars
20
3 stars
4
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Logan, Stephanie, and Kyla for their exceptional service.

Reservation Issues

Numerous reviews highlighted problems with reservations, including cancellations and unavailability of vehicles despite prior bookings.

Vehicle Condition

Several customers reported receiving dirty or poorly maintained vehicles, with some expressing concerns about cleanliness and safety.

Management Concerns

There were complaints about unprofessional behavior from management and a lack of effective communication regarding vehicle availability.

Mixed Experiences

While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
  • DM
    Danna Mann
    Dec 23, 2025
    5.0
    Pick up and return of the rental car was very easy. Car was amazing, comfortable and got great mileage. Having it definitely made my trip much more comfortable and all around easier. Definitely recommend them. Especially the Hobbs nm store
  • PP
    PJO5
    Dec 3, 2025
    5.0
    I had an excellent experience with Enterprise! The entire process was smooth, but I especially want to highlight the outstanding service from Carlos. He went above and beyond by taking time out of his lunch break to personally drive me to pick up my rental car. That level of dedication and genuine care is rare these days, and it truly made my day easier. Thank you, Carlos, for your professionalism, kindness, and exceptional customer service. Enterprise is lucky to have you, and I’ll definitely be returning because of this experience!
  • DH
    Doc Harrington
    Dec 2, 2025
    1.0
    They Suck I was broke down and needed to rent a car to get to work they said I’m sorry sir it’s 5 minutes before close call tomorrow. Didn’t even try to help me out
  • NM
    Nick Maldonado
    Nov 24, 2025
    5.0
    Want to thank Kyla D. Stewart for her help and being professional and friendly!
  • LR
    Leslie Retamoza
    Nov 18, 2025
    1.0
    Made reservations online weeks before and when I went to pick up they told me they hand no availability claimed to haves called me and never did. I need a car due to I had to go out of town and was on a time crunch that’s why I did everything with time they are so unprofessional canceling the day I pick up. Definitely NEVER going back and NEVER Recomending to anyone not only did they cancel they back me up in my whole day and ruined my kids trip when they had WEEKS to call me to let me know the problem and they never once did no email no call

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Hobbs, NM?

Enterprise Rent-A-Car in Hobbs offers a wide range of vehicles including cars, vans, and luxury models to suit various rental needs.

What are the operating hours for Enterprise Rent-A-Car in Hobbs?

The Hobbs Enterprise Rent-A-Car location is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.