Many customers praised the staff for their helpfulness, kindness, and willingness to go above and beyond, especially during emergencies.
Timeliness
While some reviews highlighted quick service, others reported long wait times and scheduling issues, indicating inconsistency in service speed.
Pricing
Several customers mentioned that prices were high or felt like they were being overcharged for services, leading to mixed feelings about value.
Service Quality
Overall, the quality of service was appreciated, with many customers noting thorough inspections and effective repairs, although there were some complaints about incomplete jobs.
Availability
The shop was often commended for having tires in stock and being able to assist customers quickly, especially those traveling through the area.
MB
Michael Brown
Nov 10, 2025
5.0
I was traveling from Navada to Texas. I was lucky I lost my front wheel bearing. Called around and talked with Sam. He explained they could look at it but warned me they were short-handed due to Vacations. I called AAA at 11:49am. Towed over to good year. I walked across the street for lunch. Came back. They looked at vehicle at 2pm. All fixed and on the road again at 4:05 pm. Highly recommend this shop as you are traveling the hwy 40 corridor!.
AG
Alronco Grant
Nov 2, 2025
5.0
Wanted to thank Bernadette for helping me out by getting me a tire. I had a blowout on I40 about 5 miles before Gallup. I called Goodyear store to order a tire about ten minutes before closing time. Bernadette stayed on the phone with me until we found the tire I needed to replace the blown one. Not only that, she stayed at the store until Love’s roadside assistance came to pick up the tire. That’s what I call customer service at its best! Bernadette you’re an Angel in disguise. Thank you so much for helping out!
TL
Teisha Lindsay
Oct 18, 2025
5.0
This is the place for all your tire needs I was just passing through when I had my second blow out in 6 hrs and these guys stayed after hours in order to help me get back on the road hands down I would definitely recommend
BH
Brian Heck
Oct 13, 2025
5.0
I had 2 flats and needed tires today. They were very helpful and even offered to pick me and my two flats up for replacement as loose wheels. Friendly and helpful. Prices were fine. Thanks!
CC
Chuck Clemons
Oct 4, 2025
5.0
Amazing service when I was in a pinch. They cut a cable lock I forgot a key to within 10 minutes of walking in.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Gallup provide?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays, with special holiday hours on certain dates.
Can I pick up my tire order at Goodyear Auto Service?
Yes, Goodyear Auto Service offers in-store pickup for orders.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can book an appointment online through their reservation website.
Where is Goodyear Auto Service located in Gallup?
It is located at 307 West Coal Avenue, Gallup, NM 87301-6333.
Are there any dining options near Goodyear Auto Service?
Yes, nearby dining options include Daniel's Steakhouse and The Coal Street Pub, great for a meal before or after your auto service visit.
What other automotive services are available near Goodyear Auto Service?
Nearby automotive service providers include Firestone Complete Auto Care and Gallup Custom Tinting, offering tire and repair services as well as window tinting.
Are there any recommended places to shop or explore art near Goodyear Auto Service?
You can visit Tanner's Indian Arts and Gallup Trading Company for Native American art, jewelry, and crafts, offering a cultural experience nearby.