Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N US Hwy 491 in Gallup, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gallup, NM or call us at (505) 863-9571.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
521 reviews
5 stars
261
4 stars
98
3 stars
72
2 stars
21
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were described as rude or dismissive.
Product Availability
Customers generally found the store had the parts they needed, but there were complaints about receiving incorrect parts and issues with returns.
Store Management
Several reviews highlighted poor management practices, including inadequate staff training and lack of responsiveness to customer inquiries.
Wait Times
Many customers reported long wait times both in-store and on the phone, leading to frustration and a desire to seek service elsewhere.
Positive Experiences
Despite the negative feedback, some customers expressed appreciation for specific employees who provided excellent service and went above and beyond to assist.
- KKKaishaun2 days ago5.0Idk
- DCDavid Cervantes2 days ago1.0Pésimo servicio no te ayudan, solo lo que se ve en la tienda es lo que hay, no pudieron revisar en su sitema
- ACArizona CardinalsOct 18, 20255.0Good nd fast got in nd oit
- CLCrissy “Pinky” LansingOct 13, 20253.0Terrible customer service. I specifically asked for an exchange and not a refund. Instead of the salesperson listening. He just said enter your card for the refund. I clarified I didn’t want a refund but just an exchange for a smaller size sunshade. No apologies or anything. I won’t be returning to this location, I’m so glad Auto Zone made a second location with better employees.
- GJGary JonesJul 3, 20255.0Our minivan completely died on a family road trip, leaving us literally stuck in the middle of the road on a Sunday hundreds of miles from our destination for that night. Huge thanks to AutoZone for going the extra mile to get us up and running and connect us with a mechanic to replace our alternator. We were able to continue on our way through remote New Mexico and Utah without any issues. Could not be more appreciative!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Gallup, NM?
AutoZone Auto Parts in Gallup, NM is open Monday to Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.
Does this AutoZone location offer pickup and delivery services?
Yes, it offers in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Gallup?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What brands are available at this AutoZone store?
This store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Gallup, NM?
You can call them at (505) 863-9571 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located in Gallup, NM?
It is located at 925 N US Hwy 491, Gallup, NM 87301, USA.
Are there fast food restaurants near AutoZone Auto Parts where I can grab a meal?
Yes, nearby fast food options include Wendy's, Sonic Drive-In, Arby's, and Little Caesars Pizza, perfect for grabbing a bite before or after your visit.
What automotive-related services or stores are nearby AutoZone in Gallup?
Nearby automotive locations include Tate's Auto Center of Gallup for automotive services and Speedway gas station for fueling and convenience needs.
Can I find hardware or tool supply stores near this AutoZone location?
Yes, Harbor Freight Tools is nearby and offers a variety of hardware and building supplies that can be complement your automotive projects.
What are some nearby service options if I need financial assistance or mobile phone services around AutoZone?
Near AutoZone, you can find Check `n Go for financial services and both T-Mobile and AT&T stores for mobile phone and telecommunications needs.