Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chaparral #2534 in Chaparral, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chaparral, NM or call us at (575) 824-0120.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with vehicle issues.
Staff Recognition
Several reviews highlighted individual employees, particularly Bertha and Eduardo, for their exceptional service and suggested they deserve raises or promotions.
Product Availability
Customers noted that while the store generally has a good selection of parts, there are occasional stock issues, but staff are proactive in helping to find solutions.
Mixed Experiences
Some reviews mentioned inconsistent service quality, with a few customers reporting rude interactions or dissatisfaction with specific employees.
Overall Satisfaction
Despite some negative experiences, the majority of feedback reflects a positive overall impression of the store, with many customers expressing intent to return.
JH
Johnny Hammonds
2 days ago
5.0
This AutoZone was nice always greet you with the smile and willing to help
SS
Scott Swier
5 days ago
5.0
Mr. Pablo went out of his way to check his store and another store till he found the exact belt we needed
CA
coach Tony Andrade
Nov 1, 2025
5.0
Pablo G was a great help, definitely knows what he’s talking about and deserves a raise. Thank you Mr. Pablo at AutoZone store #02534.
TT
TheElp8815
Oct 18, 2025
5.0
5 stars for Eduardo!
My grandson’s Honda showed a blinking ‘D’ light and he was very concerned. The Honda is his only way back and forth to work.
My scanner showed no codes, so I suggested we travel to the nearest Autozone. That was Eduardo’s store in Chaparral. Eduardo quickly offered to scan my grandson’s vehicle, and his scanner picked up a transmission code. That code linked to a special OEM transmission switch not available at Autozone. But Eduardo helped us greatly by identifying the problem, and he offered suggestions witch often work, like a drain and fill of the transmission fluid, and consulting a certified Honda technician. We couldn’t ask for better service, and please know we’ll be shopping at Autozone for non OEM issues in the future. Please consider this at Eduardo’s next evaluation.
Respectfully submitted, Bill and Karter
IS
Itza Sosa
Oct 12, 2025
5.0
Amazing service, Bertha was super helpful and helped us replace the windshield wiper she need a raise