AutoZone Auto Parts

4.4
289 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chaparral #2534 in Chaparral, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chaparral, NM or call us at (575) 824-0120.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
290 McCombs, Chaparral, NM
88081, United States

Hours

Reviews

4.4
289 reviews
5 stars
192
4 stars
53
3 stars
27
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with vehicle issues.

Staff Recognition

Several reviews highlighted individual employees, particularly Bertha and Eduardo, for their exceptional service and suggested they deserve raises or promotions.

Product Availability

Customers noted that while the store generally has a good selection of parts, there are occasional stock issues, but staff are proactive in helping to find solutions.

Mixed Experiences

Some reviews mentioned inconsistent service quality, with a few customers reporting rude interactions or dissatisfaction with specific employees.

Overall Satisfaction

Despite some negative experiences, the majority of feedback reflects a positive overall impression of the store, with many customers expressing intent to return.
  • JH
    Johnny Hammonds
    2 days ago
    5.0
    This AutoZone was nice always greet you with the smile and willing to help
  • SS
    Scott Swier
    5 days ago
    5.0
    Mr. Pablo went out of his way to check his store and another store till he found the exact belt we needed
  • CA
    coach Tony Andrade
    Nov 1, 2025
    5.0
    Pablo G was a great help, definitely knows what he’s talking about and deserves a raise. Thank you Mr. Pablo at AutoZone store #02534.
  • TT
    TheElp8815
    Oct 18, 2025
    5.0
    5 stars for Eduardo! My grandson’s Honda showed a blinking ‘D’ light and he was very concerned. The Honda is his only way back and forth to work. My scanner showed no codes, so I suggested we travel to the nearest Autozone. That was Eduardo’s store in Chaparral. Eduardo quickly offered to scan my grandson’s vehicle, and his scanner picked up a transmission code. That code linked to a special OEM transmission switch not available at Autozone. But Eduardo helped us greatly by identifying the problem, and he offered suggestions witch often work, like a drain and fill of the transmission fluid, and consulting a certified Honda technician. We couldn’t ask for better service, and please know we’ll be shopping at Autozone for non OEM issues in the future. Please consider this at Eduardo’s next evaluation. Respectfully submitted, Bill and Karter
  • IS
    Itza Sosa
    Oct 12, 2025
    5.0
    Amazing service, Bertha was super helpful and helped us replace the windshield wiper she need a raise

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Chaparral?

AutoZone Auto Parts in Chaparral is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Chaparral offer in-store pickup or delivery services?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.