Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Carlsbad, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Carlsbad location today.
Location
Hours
Reviews
4.0
213 reviews
5 stars
126
4 stars
31
3 stars
13
2 stars
12
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service from employees like Stephanie and Bob.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including not receiving the reserved vehicle and last-minute changes to reservations.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from management.
Efficiency
Customers appreciated the quick and easy rental process, with many noting fast service and clean vehicles.
Communication Problems
Some customers reported issues with communication, including lack of information about shuttle services and reservation confirmations.
- TWTimothy Williams5 days ago5.0Everyone was very patient,friendly, and affordable I will definitely will choose Enterprise for future rentals!!!!
- SMSherrill Mcdougle6 days ago5.0This was the greatest experience with an enterprise Rent-A-Car. I had no problems with the car. I had no problems, renting the car and the use of the car, suited my needs and want to say thank you
- LHLloyd HurstDec 20, 20255.0Very satisfied with my rental very good customer service in Carlsbad NM
- SKSean KaerwerDec 10, 20255.0Very fast and easy. Got me out of a bind. Andy took great care of us!
- ATAshlee TurnerOct 14, 20251.0Bob was not helpful whatsoever. I just moved from Texas and he said that it said in the "small print" that if I was from out of state that I had to have a major credit card. My husband was going to use his but is not in town and they wouldn't accept it over the phone. He was bland and would not help in any way. He became rude at a point when I became frustrated. I will never use this Enterprise. Also, the car was supposed to be ready by 9:00am and they said it wouldn't be ready till after 9:00. Thank God we weren't leaving today. That's absurd!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Carlsbad, NM?
Enterprise Rent-A-Car in Carlsbad offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Carlsbad?
Enterprise Rent-A-Car is located at 1710 S Canal St, Carlsbad, NM 88220.
What are the business hours for Enterprise Rent-A-Car in Carlsbad?
The Carlsbad location is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Carlsbad?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/nm/carlsbad-344c.html or by calling +1 575-234-1177.
What payment options are accepted at Enterprise Rent-A-Car in Carlsbad?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Yes, they offer great weekend rates and discounts for active military members.
What languages are spoken at this Enterprise Rent-A-Car location?
The staff at Enterprise Rent-A-Car in Carlsbad speak English.
Are there any nearby gas stations where I can refuel my rental car?
Yes, nearby gas stations include Chevron Station Carlsbad and Shell, both conveniently located near Enterprise Rent-A-Car.
What dining options are available near Enterprise Rent-A-Car in Carlsbad?
There are several nearby dining options including Sno To Go South (fast food), La Regia (Mexican and coffee shop), and Thelma’s Wangs & Thangs (burger and chicken restaurant).
Are there accommodations close to Enterprise Rent-A-Car for travelers?
Yes, nearby accommodations include Stage Coach Inn, Economy Inn, Stage Coach resort, and La Fonda Motel for convenient stays.