AutoZone Auto Parts

4.0
513 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Canal in Carlsbad, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carlsbad, NM or call us at (575) 885-3818.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
802 S Canal, Carlsbad, NM
88220, United States

Hours

Reviews

4.0
513 reviews
5 stars
256
4 stars
110
3 stars
69
2 stars
27
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Stacy and Nathaniel for their exceptional service.

Product Availability

Customers frequently noted that AutoZone has a good selection of parts in stock, often able to order items for next-day delivery if not available.

Wait Times

Several reviews mentioned long wait times during busy hours, indicating a need for more staff to handle customer volume effectively.

Mixed Experiences

While many customers had positive experiences, there were also complaints about poor service and unhelpful staff, suggesting inconsistency in service quality.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that it was higher than competitors like O'Reilly's, despite the quality of products.
  • JJ
    Jane
    5 days ago
    1.0
    don't go there unless you have time to kill, went there first customer that was being helped was still being helped when I left, waited in line almost 20 minutes and when I left the first customer and the employee were still looking at the computer. There were also 5 after him, all I needed was 1 quart of oil, and only 1 employee helping, AutoZone needs to have at least 2 employees helping each shift, and also the phone was ringing none stop, I know AutoZone gets busy but need more help, or a self check out for people that already know what they want, like I said all I wanted was 1 quart of oil and waited for 20 minutes and the line never moved it was still the same customer being helped for that whole time and all they did was look at the computer, employee or customer had no sense of urgency or consideration for the other customers there attitude was like "0h they cant wait I don't care."
  • JJ
    Jerry Jackson
    Nov 14, 2025
    5.0
    Carlos and his employees are great! This is my go to auto parts store.
  • HL
    Honesty Lopez
    Nov 10, 2025
    5.0
    Went in for a battery and a new manager named Pablo from Roswell was amazing and professional, will definitely be back because of him…
  • FD
    Fernando Duenez
    Nov 10, 2025
    5.0
    I'd like to thank Jared for assisting me in finding me a new battery. He went above and beyond to help me look for my battery and was very nice. Placed my battery in with care for my vehicle. If you come here speak with Jared man.
  • EG
    Eddie Granger
    Oct 9, 2025
    5.0
    Mandy had a positive attitude and a great people person and helped me out and made my day she derves a raise

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Carlsbad, NM?

AutoZone Auto Parts in Carlsbad is open Monday to Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Carlsbad?

It is located at 802 S Canal, Carlsbad, NM 88220, United States.