AutoZone Auto Parts

4.1
444 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bernalillo #2526 in Bernalillo, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bernalillo, NM or call us at (505) 771-3617.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
370 W Hwy 550, Bernalillo, NM
87004, United States

Hours

Reviews

4.1
444 reviews
5 stars
254
4 stars
92
3 stars
46
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members, highlighting their helpfulness and willingness to go above and beyond.

Staff Knowledge

Feedback indicated a mix of experiences regarding staff knowledge, with some customers reporting helpful and knowledgeable employees, while others encountered staff who were not well-informed.

Store Cleanliness

Customers noted that the store was clean and well-organized, contributing to a positive shopping experience.

Product Availability

Several reviews mentioned that the store generally had the parts needed in stock, although some customers experienced issues with incorrect or faulty products.

Pricing Concerns

Some customers expressed frustration with rising prices and felt that certain items were overpriced compared to competitors.
  • KP
    Kerri Palmer
    Nov 20, 2025
    5.0
    Thank you to the helper that helped me change my smart car battery. Really nice guy, and idk how the hell he did it. A smart car battery is a royal pain in the ass… he even came to my house. Talk about exceptional customer service. Thank you so much ! 💕 I’m forever grateful.
  • MC
    Ms C
    Nov 7, 2025
    5.0
    Clean store
  • FG
    frank griego
    Oct 26, 2025
    5.0
    Great customer service
  • DR
    Don Robbins
    Oct 22, 2025
    5.0
    Employees are helpful at both locations shopped in the last week. Had all the parts needed in stock. And offer 10% military discount.
  • PG
    Peter George
    Oct 4, 2025
    1.0
    Went there to buy a replacement fuel cap for my vehicle as old one was stolen (this is Albuquerque after all!) Sounds like a simple request, right? Autozone staff hadn’t a clue what I needed and even after I told them the old one had been stolen, two members of staff independently asked me to show them the old one….. I pointed out why that was impossible and they couldn’t be less interested in helping when I asked if I could see a few to pick the right one. At that point the supervisor said “we’re not going to just pull them off the shelves for you to look at”. He then became rude and obnoxious so I left. Contrast this to O’Reilly Autoparts one block along the street, with knowledgable and helpful staff who understood my predicament, walked out to the vehicle with me, and then selected the correct product on the first try! Totally different customer experience. Don’t waste time with Autozone. Go straight to O’Reilly

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Bernalillo, NM?

AutoZone Auto Parts in Bernalillo is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Bernalillo?

AutoZone Auto Parts is located at 370 W Hwy 550, Bernalillo, NM 87004, United States.