Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Albuqurque area, turn to Safelite AutoGlass . Those in central Albuqurque or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1108 Juan Tabo NE, Safelite AutoGlass Albuqurque repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
302 reviews
5 stars
233
4 stars
8
3 stars
6
2 stars
8
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their communication skills and willingness to help.
Scheduling Issues
Several reviews mentioned difficulties with scheduling appointments, including automated systems and miscommunication about appointment times.
Quality of Work
While many customers were satisfied with the quality of the repairs, some reported issues such as scratches left on vehicles and problems with the installation.
Pricing Concerns
Customers expressed dissatisfaction with the pricing, noting that it was higher than expected and not always clearly communicated.
Overall Experience
The overall sentiment was mixed, with many positive experiences but also significant complaints regarding service failures and customer support.
- AKAmber KingsburyJan 1, 20265.0Very professional shop. Quick efficient service. Easy to make appointments and target exact repair or replacement as needed.
- SWSalina WebbDec 29, 20255.0Jarrod was extremely helpful, kind, punctual and kept us informed throughout the entire installation process. Definitely recommend this location to anyone needing work done.
- SEshawn EarleDec 25, 20255.0Our windshield was leaking water , I contacted safelite about it , made the appointment for replacement. The Technician discovered that our windshield wasn’t was only sitting in the bottom part of the frame and not even secured and we could have died from the way it was , not even sealed ! I bought the car from Santa Fe British motors in Santa Fe on Cordova Rd. The owner Sean, said , “ I do a thorough inspection of all the rovers I sell, and do 2,500.00 $ of work on the cars before we sell them .” The only thing holding the windshield on was the left and right side trims and a dab of silicone on the passenger side. IF, you’re thinking about buying a car from Santa Fe British Motors , think again, avoid this place like the PLAGUE. Thank you Safelite and Jordon, Master Technician!!
- ASAnita SaavedraDec 19, 20255.0The employees at the Juan Tabo NE location in Albuquerque, New Mexico were all professional and courteous. It was seamless to submit the claim through my insurance carrier through their app and to have the windshield replacement scheduled with Safelite. I had to schedule a subsequent repair on the new windshield due to a chip. A Safelite technician came to my home and did an excellent job repairing the chip. It was hardly noticeable after the repair.
- EEEleneDec 14, 20254.05+ stars for the technician, 3 at best for Safelite's booking and general customer interface. I had to eventually find my way to State Farm's glass claims line in order to find out whether the windshield on my 2018 Accord could be replaced as a mobile service, which was the only practical way for me. Multiple attempts to find out, can't talk with a human at Safelite for anything. It's all automated phone crap and bots. When I was finally able to get scheduled, the technician called first thing in the morning to advise me when he'd be likely to get here, and stayed in touch so I knew what was going on. Once he got here everything went very smoothly. Do figure on vacuuming after this service, as for some reason it leaves fine dust all over the car's interior. The technician cleaned up but it still needs more attention. I almost had a stroke when I first heard the price of this service. It is literally 10 times what I paid the last time I had a windshield replaced, on my old Civic in 2018. I understand that with all the electronic safety gizmos needing to be recalibrated everything is more complicated, but this pricing is ridiculous-- over $1400. And it's not just Safelite, it's all over. I had insurance but I'm still not comfortable with this.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Albuquerque offer?
Safelite AutoGlass in Albuquerque provides auto glass installation and repair services including windshield chip and crack repair, windshield replacement, same-day service, windshield wiper replacement, and insurance paperwork processing.
Where is Safelite AutoGlass located in Albuquerque?
Safelite AutoGlass is located at 1108 Juan Tabo NE, Albuquerque, NM 87112, USA.
What are the business hours of Safelite AutoGlass in Albuquerque?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass provide mobile services or only in-shop repairs?
Safelite AutoGlass offers both in-shop and convenient mobile auto glass repair and replacement services in Albuquerque.
Is there a warranty for the windshield repairs at Safelite AutoGlass?
Yes, windshield repairs at Safelite AutoGlass come with a national lifetime warranty.
Which payment methods are accepted at Safelite AutoGlass in Albuquerque?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Do I need to make an appointment for service at Safelite AutoGlass?
Yes, Safelite AutoGlass requires appointments for their services, which can be booked online.
Are there any restaurants near Safelite AutoGlass where I can eat while my car is being serviced?
Yes, nearby restaurants include Domino's, Pizza Hut, Federico's Mexican Food, Weck's Breakfast Lunch Catering, Jambo Cafe, Dunkin, Long John Silver's, Huong Thao, and Perea's New Mexican Restaurant where customers can dine during their visit.
What automotive services and shops are located near Safelite AutoGlass in Albuquerque?
Nearby automotive-related locations include Discount Tire, Midas, Brake Masters, Valvoline Instant Oil Change, and Big O Tires, which can help with tire, oil change, and other automotive repair needs.
Are there any shopping options near Safelite AutoGlass for customers to visit?
Yes, customers can visit nearby shopping stores like Goodwill, GoodBuys Store, Lobo Anime & Comics, Virginias Lettering Shop, and The Portal for unique treasures and gifts while their vehicle is being serviced.