Pilot Travel Center

3.4
153 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Albuquerque, NM! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
9220 Broadway Blvd SE, Albuquerque, NM
87105, United States

Hours

Reviews

3.4
153 reviews
5 stars
77
4 stars
12
3 stars
6
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted issues with rude or unhelpful staff, particularly regarding customer interactions and service quality.

Cleanliness

While some customers praised the cleanliness of the restrooms and showers, others reported dirty conditions and maintenance issues.

Parking Issues

Customers expressed frustration over limited parking availability and aggressive security measures regarding parking.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the offerings while others criticized the prices and freshness.

Gas Prices

Many customers appreciated the competitive gas prices, although some noted discrepancies between advertised and actual prices.
  • KK
    Kirk Knutson
    1 day ago
    1.0
    I went to take a shower, shower #3 It’s like the cleaning person just pressed all the buttons and didn’t do anything! Terrible job! The shower floor was dirty. There was debris on the floor. Not sure what it was. There was garbage in the garbage can there was a washcloth from the person that use the shower before! Totally unacceptable!!!
  • CJ
    cash johnson
    Jan 3, 2026
    5.0
    The assistance provided with the intricate apparatus was exceptionally helpful. It was a remarkable demonstration of problem-solving and resourcefulness. The individual's expertise in operating the complex mechanism ensured a successful outcome. Their patience and skill in guiding the process were highly appreciated. This experience highlighted the importance of dedicated support in overcoming challenging situations. This facility maintains exceptional standards of cleanliness across all areas. The toilet room, in particular, is consistently kept in immaculate condition. This attention to hygiene contributes significantly to a positive user experience. Such dedication to sanitation reflects a commitment to overall quality and guest comfort. It is evident that rigorous cleaning protocols are in place and effectively executed.
  • AA
    Aslan
    Dec 6, 2025
    1.0
    Placing Bible books next to the restroom looks disrespectful and inappropriate. Please move them — this is clearly not the right spot.
  • ZP
    Zan Portelli
    Nov 29, 2025
    5.0
    Always has the best gas prices
  • TL
    Trance Transport LLC.
    Nov 26, 2025
    1.0
    This place recently went with almost half the lot as paid parking, I won't be spending a dollar here again

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.