Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Albuquerque, NM!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
149 reviews
5 stars
75
4 stars
12
3 stars
5
2 stars
9
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the store, restrooms, and showers, although some reported issues with dirty bathrooms and showers.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as rude or unprofessional.
Parking
Parking availability was noted as limited, especially for passenger vehicles, with some customers expressing frustration over management's handling of parking issues.
Food Options
The food options received positive remarks, particularly the attached McDonald's and the variety of snacks available, though some customers were disappointed by limited meal availability.
Self-Service Issues
Several reviews criticized the reliance on self-checkout systems, with customers expressing frustration over the lack of cashiers and assistance.
- JJJasonNov 12, 20251.0This store is trash from my personal experience. Constantly racial profiling. Manager. Supervisors, owners.. whoever…check your camera on 11-12-2025 @ approx 1900… I’m an African American gentleman who has spent money there for the last 6 months. Your security guard stood behind me personally while i was paying for my items as if I caused any kind of problems since I walked in the store. MADE ME FEEL COMPLETELY UNSAFE.. you can clearly see he did it to no one but Me!
- ZZZiggyNov 9, 20255.0This is the very first pilot that I have ever walked into that I actually liked! Everything was clean.The parking lot is huge and the people were friendly. The shower was awesome, and the pumping equipment actually worked! I would like to give a special shout out to Raymond who took his time to help me navigate a few things. This is definitely a great place to stop!
- LPLeona ParkerNov 3, 20251.0Had a lay over and stayed 2 nights there bcuz my load wasn't do for delivery until Tuesday at Walmart Distribution Center in Los Lunas. We showered and got hot food from there. Showers were off but the shower heads were leaking. The water leaking was very hot. The food in the hot box was expensive for 2 meals and 2 drinks were $40.94. Half a chicken was $9.49 add two sides for $5.50 on each meal. The 1 side I ordered was green beans and they looked like they were sitting there for several hours which were dry and tasted like hay. I think I was better off going to McDonald's and getting the $5.00 meal deal. I will never order the food from the hot box again.
- LAluis aguilarOct 24, 20255.0Esta pilot esta chida esta todo muy hordenado en el McDonald's muy rapidos no tienes que esperar mucho por tu orden la Estrada es facil entras y sales por el mismo lado
- ERElizabeth RoseOct 12, 20251.0Very disturbing visit, first off the security guard profiled my husband as a thief because he was looking at all the things they have, which is a bunch of overpriced gifts if you ask me. I went in to see what was taking so long, and I find the security guard arguing with my husband because my husband was upset about being profiled. We decided the butane fluid they had was too expensive, especially after being profiled, and left it on the counter. The security guard followed us out and told my husband that he stank and accused him of being on drugs. Um, sorry buddy, he has ADHD and not dope issues. When we went to start the van, our van battery was dead (a common issue for this model of van to have a parasitic drain on the battery) and the security guard threatened to have our van towed if we didn't leave. Really? It was quite the fiasco trying to find an outlet that we could hook the battery charger to. If you are not rich, I do not recommend this gas station, they will probably profile you and tow your vehicle and you'll leave on foot.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services are available at the Pilot Travel Center in Albuquerque, NM?
The Pilot Travel Center in Albuquerque offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, fresh foods like pizza and breakfast sandwiches, snacks, drinks, and coffee.
What are the operating hours of the Pilot Travel Center in Albuquerque?
The Pilot Travel Center is open 24 hours every day, including holidays.
Are showers available at the Albuquerque Pilot Travel Center?
Showers are available to purchase at many Pilot locations; for specific details and pricing, please check the store locator or contact the location directly.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, anyone can purchase a shower at Pilot Travel Center locations.
What payment methods are accepted at the Pilot Travel Center?
The Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT among other payment options.
Does the Albuquerque Pilot Travel Center have CAT scales?
Yes, all Pilot Travel Center locations, including Albuquerque, have CAT scales available.
Is there overnight parking available at the Pilot Travel Center in Albuquerque?
Yes, overnight parking is available, but specific rules may vary by location; contacting the store directly is recommended.
How can I reserve parking or obtain gift cards for Pilot services?
You can use the Pilot mobile app or visit their website to reserve parking or purchase eGift cards at https://pilotcompany.com/park or https://pilotcompany.com/gift-cards.
What nearby dining options are close to the Pilot Travel Center in Albuquerque?
McDonald's is a nearby fast-food restaurant where customers can grab a quick meal before or after visiting the Pilot Travel Center.
Are there any nearby automotive-related services near the Pilot Travel Center?
Yes, nearby services include the CAT Scale for weighing trucks, Astro Wash for vehicle cleaning, and Acme Auto Auction and Acme Towing & Recovery for auto parts and emergency towing services.
What nearby lodging options exist around the Pilot Travel Center for travelers?
Embassy Suites hotel is nearby, providing convenient lodging for travelers stopping at the Pilot Travel Center.