Flying J Travel Center

3.2
671 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Albuquerque, NM! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
9911 Avalon Rd NW, Albuquerque, NM
87105, United States

Hours

Reviews

3.2
671 reviews
5 stars
249
4 stars
115
3 stars
61
2 stars
43
1 star
203

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy bathrooms and showers, with reports of mold, hair, and unclean conditions.

Customer Service

Customers reported rude and unhelpful staff, with some employees displaying a lack of professionalism.

Facilities Maintenance

Numerous complaints about broken or malfunctioning equipment, including laundry machines and fuel pumps.

Pricing Issues

Some customers felt that prices for food and services were excessively high compared to other locations.

Parking and Access

Issues with parking availability and management, including complaints about security being overly aggressive.
  • EM
    envy magnet
    Nov 16, 2025
    1.0
    one of the cashiers lacked respect i had just came back from a business trip into my home town was tired i didn't need an ichy attitude, after that i walked in 3 times hoping i get it on video, because i got highly respected law connections who i could report it to incase he changes story. but no he fixed his attitude. The Only i left this complaint is because i worried the non camera security would get in trouble. i think the only reason he was acting tuff is because female security was right there. treated me like a animal nov/15/2025 around 11pm
  • WP
    Wesley J. Phillips
    Nov 8, 2025
    1.0
    They do not clean the shower at all. They wipe up the water then put new towels in and that is it. The floor has not been swept in God knows how long. Hair all over the floor in big clumps and I have no idea or want to know what is piled up in every corner. The countertop and seat where sticky. Toothpaste splatters still on the mirror. Soap scum build up all over the shower. I had to spend 15 to 20 minutes just cleaning the areas that I'm going to be touching and putting my stuff on (thank God I bring my own cleaner with me). Then someone started banging on the door saying I had been in there too long and the there are no signs saying there is a time limit(only been in there about 45 minutes at this time)but the funny thing is that if I didn't have to spend that time cleaning it up to feel ok that I would catch something I would have been done and gone. Then I seen the guy that was so called cleaning the shower room and no wonder the showers are so dirty he looks like he has not shower in a week or longer himself. As a truck driver that spends most of his time on the road I should at least be able to stop and get a clean shower especially when you either pay 20 dollars or buy 50 gallons of fuel for a shower credit it should be clean for the love of God. My company only uses Pilot/Flying J for fuel so yeah we spend a lot of money on fuel, food, drinks, and many other things at Pilot/Flying J. We should get a clean shower. The rest of the staff where nice but the guy so called cleaning the showers needs to be shown how to clean them and have a better customer service because some people may take longer then others because of age or health problems. And he should show up to work with clean clothes and look professional instead of looking like he has been on a week long bender in dirty clothes and looking like has not seen a shower himself in the same amount of time. This was a nice truck stop at one point of time but sadly not any more. I will not spend one dime here every again and I will not be stopping here either.
  • TA
    Tetiana Afanasiadi
    Nov 6, 2025
    1.0
    This is outrageous. We bought diesel here and spent over $800. And then a female employee wanted to charge me for a cup of hot water the same price as coffee ($2.69) . I drive across the entire country and I’ve never seen anything like this before.
  • KW
    Kevin Winkler
    Nov 1, 2025
    3.0
    Attention Drivers! ... Please, for the love of God, Buddha, Allah or whomever you pray to, will someone PLEASE spend some $5's and $10's in this place! I buy $3.00 lighter with a $20 the cashier starts counting off $ingles like his last job was the door man at a 1990's Gentlemen's club! Maybe the manager could walk over to the Denny's and see if the waitresses could raid the tip jar in exchange for $40-$60 in $5's and $10's 😅 Heck the massage parlor across the street or Barber might make some change. Wrap your mind around this for a minute. How does a multi billion dollar company NOT have change on hand with as busy as this place is "On the weekend!" 🤣😂 Call the Loomis Armored truck service, they're only 7 miles down the road.
  • CR
    Cruz Ramirez
    Oct 31, 2025
    5.0
    Orlando is one of the best in customer service, Very Kind, helpful and knowledgeable. A+

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.