Need a rental car in Albuquerque, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Coors & Westside location today.
While many customers praised the friendly and helpful staff, several reviews highlighted poor experiences with specific employees, particularly regarding reservations and assistance.
Vehicle Condition
Some customers reported receiving vehicles that were not clean or had issues, such as a screw in the tire or a dirty interior.
Reservation Issues
Multiple reviews mentioned problems with reservations, including unavailability of booked vehicles and poor communication regarding changes.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with the overall rental process and the helpfulness of staff.
CW
Courtney Wilkins
4 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
JC
Joey Carraro
Feb 19, 2026
1.0
Set up rental. Confirm rental. Find out later, no rental.
MH
Mike Harris
Feb 16, 2026
5.0
Great customer service!
JC
jason christopher
Feb 6, 2026
5.0
Neil and the crew were awesome!
ML
Michael Lewis
Jan 12, 2026
1.0
I booked a large premium suv for the week of Christmas. I booked this reservation well in advanced. I booked this before Thanksgiving. 2 days before my reservation this office contacted me and told me to call around for other cars as they had a recall on a lot of their cars.
The day before my reservation they called me to tell me they booked me a car. I was also told they would come and pick me up. Then on pick up day they said they don't do that on the weekends. So I had to figure out a ride the day of pick up.
On drop off. I had just filled the gas tank. Then dropped it off and hour early. On arrival the sub wouldn't connect to their tablet so she was going to charge me for gas even though the car said it was on full. She told me what I would ve charged. We agreed on a price that was on the reservation even though on pick up I received a credit fory Lyft ride I paid for. But I said you know what. Forget it. Ill take the loss.
Them 2 days later I received the charge and found out I was charged a late fee! For an early drop off!!
And lastly. I was contacted the day I wash charged to share about my experience andand he agreed to refund the late charge with an additional $100. And get this. HE NEVER DID IT. so here i am a week later trying to get a hold of him and he won't return my call.
Your better off renting else where! I know I will be.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Albuquerque?
Enterprise Rent-A-Car in Albuquerque offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options.
Where is the Enterprise Rent-A-Car location in Albuquerque?
The Enterprise Rent-A-Car is located at 4330B Westside Dr NW, Albuquerque, NM 87114.
What are the business hours for Enterprise Rent-A-Car at the Coors & Westside location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
Does Enterprise Rent-A-Car offer special weekend rental rates?
Yes, Enterprise offers great weekend rates which you can book through their weekend specials page.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at Enterprise's reservation website specifically for the Albuquerque Coors Westside location.
What payment methods are accepted at Enterprise Rent-A-Car Albuquerque?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car in Albuquerque offer airport pickup service?
Yes, one of their services includes airport pick up to make your rental experience more convenient.
Are there any automotive-related businesses near Enterprise Rent-A-Car in Albuquerque?
Yes, nearby automotive businesses include Casa Mitsubishi, Larry H. Miller Casa Chrysler Jeep, Dans Auto Sales, Al’s Auto’s, and Larry H. Miller Collision West, which can be helpful for vehicle services or purchases before or after your rental.
What recreational places are near Enterprise Rent-A-Car that I could visit?
West Side Echo Park is a nearby park and landmark where you can enjoy some outdoor time before or after picking up your rental vehicle.
Are there fitness or martial arts facilities near the Enterprise Rent-A-Car location in Albuquerque?
Yes, nearby fitness and martial arts options include Action Martial Arts - Krav Maga Lessons and Training, Coyote Brazilian Jiu-Jitsu Academy, Signature Fitness, and Top Dogg Fitness, which customers might visit to stay active.
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