Enterprise Rent-A-Car

4.2
285 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Albuquerque, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Montgomery Blvd. location today.

Location

Enterprise Rent-A-Car
9104 Montgomery Blvd NE, Albuquerque, NM
87111, United States

Hours

Reviews

4.2
285 reviews
5 stars
198
4 stars
31
3 stars
17
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being professional, courteous, and accommodating, particularly highlighting the efforts of manager Ryneal.

Vehicle Availability

Several reviews noted issues with vehicle availability, including instances where customers arrived to find no cars available despite having reservations.

Overall Experience

While many customers reported positive experiences, some expressed frustration with long wait times and poor communication, particularly during busy periods.

Cleanliness and Condition

Customers generally appreciated the cleanliness and condition of the vehicles provided, although there were occasional complaints about specific issues.
  • MS
    MizzBee SheeeKrazzzi
    Dec 9, 2025
    1.0
    This location of Enterprise needs to be shut down! Poor management and staff that only make excuses for the lack of RESERVED vehicles. Was given the run around all day to show up & be told sorry we have no cars & we can't get any. Shameful! So y'all are a rental car company with NO CARS- make it make sense! Upon arrival I entered a building full of customers expecting cars, only to be met by an Enterprise rep that's clueless, unapologetic and appears to be waiting out the clock for closing time to send all the waiting customers home empty handed. I was in direct contact with the location manager throughout the day that kept assuring me that he'd have the vehicle ready by 4pm. Now that "manager" has left for the day and I'm left sitting for 2 hours watching the clock just waiting to be sent home without a much needed rental. Enterprise y'all need to do better or stop doing business all together. DO NOT WASTE YOUR TIME AT THIS LOCATION!!!!!!!!
  • CD
    Christopher DiMaio
    Dec 5, 2025
    4.0
    Great service. Only downside was the availability of vehicles at the time of pickup. I still got a quality vehicle, just not the one I wanted.
  • JT
    Joe Trujillo
    Dec 3, 2025
    5.0
    Guys in office were all very professional and very courteous. Will definitely use this car rental location again !
  • AM
    A Marti
    Nov 29, 2025
    5.0
    Excellent car rental experience. Ordered car through insurance and it was ready for pick up the next day. They have an option to bring it to you at your location if necessary. I picked it up at Montgomery location. Car was clean and model was produced as requested. Will definitely use again. Very easy to return and vehicle was in perfect running condition. Staff was very courteous.
  • BS
    Barry Smith
    Nov 28, 2025
    5.0
    Great customer service best I've ever seen

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer in Albuquerque?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs in Albuquerque.

Where is the Enterprise Rent-A-Car location in Albuquerque?

The Enterprise Rent-A-Car Albuquerque location is at 9104 Montgomery Blvd NE, Albuquerque, NM 87111.