Need a rental car in Albuquerque, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Valley location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Yvette and Will for their exceptional service.
Reservation Issues
Several reviews mentioned problems with honoring reservations, including unavailability of reserved vehicles and misleading information about charges.
Vehicle Condition
Some customers reported issues with the cleanliness and maintenance of the rental cars, indicating a need for better vehicle preparation.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor management and customer service, particularly in stressful situations.
AU
A Google User
4 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
CC
Cadence
Feb 9, 2026
5.0
Very kind assistant manager thanks
AR
Amy Russell
Jan 17, 2026
5.0
Employee Will Wright is super nice, friendly, and very helpful. Had a bad experience with the manager. The manager was not helpful at all. Will is the only reason I gave a 5 star.
LG
Louvida Guttmann
Jan 17, 2026
5.0
George and staff were very helpful and professional. Late model car performed well.
DP
David Paco
Jan 14, 2026
2.0
The people were nice. The charges I personally received were misleading. Be aware of the charges you sign for. Specifically how long an insurance company or repair shop will be covering you. Also watch out for enterprises insurance it is a daily charge not a 1 time fee.