Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Albuquerque #6012 in Albuquerque, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 208-4546.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting poor experiences, including long wait times, unhelpful staff, and rude interactions.
Staff Knowledge
Some employees, like Jacob and Justin, received praise for their helpfulness and knowledge, while others were criticized for lack of assistance and incorrect information.
Product Availability
The store is noted for having a wide selection of parts, but there are complaints about stock discrepancies and incorrect items being sold.
Store Environment
While some reviews mention a clean and organized store, others highlight issues with staff being distracted or unprofessional.
Accessibility Issues
Several customers reported problems with store hours and accessibility, including being denied entry before closing time and poor handling of phone inquiries.
AS
Angelique Sanchez
Dec 2, 2025
1.0
I went in for a part for my car and return a hose I was wrongly given at another location. I always expect these people to know what kind of parts are needed but again I am let down by these people again. I asked if the hose I took off my car was available and if we could look it up. We pulled up some radiator hoses cool the kinda parts I was looking into but when we pulled them up she showed me all kinds of other hoses then the one I was looking for I even asked if that hose looked like the one I had and she continued to show me others that did not look like the part. Why get a job here if you can even match a picture to the real thing. I think I’ll go other places for help from now on. Highly disappointed and dissatisfied with the services here
UB
Ultramarine Blue
Nov 16, 2025
1.0
I have been on hold for over 20 minutes each time all morning. I have stepped away and called again a half hour after hanging up since they seemed busy... and hour.. and I am STILL put on hold!! I have one small question that could be answered so quickly. Here I am giving them the benefit of the doubt and realize they just wont prioritize answering calls between customers. I even hung up after 15 minutes, called back and they just hung up... immediately called with my brothers phone, they pick up and just put it on hold. I live 30 minutes away and this is the only location that has my parts. And it seems from several reviews here they do this often.
MV
Matthew Voss
Nov 13, 2025
2.0
Website showed this store carried a oil product which I was looking to buy. Went in and nobody addressed my presence. Went to the oil part of the store. No oil. Not in stock. Left the store and again nobody addressed the costumer.
PP
Paul
Nov 10, 2025
1.0
Walked out after standing in line for 10 minutes without any acknowledgement from any employees. All I needed was a turn signal bulb, but if the small projects aren't important to them, they won't care about the big ones.
MM
Markey
Nov 5, 2025
1.0
Just want to throw a shout out to Dave brown worst employee ever purposely skipped my place in line then refused to help after I addressed his lack of costumer appreciation
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Albuquerque?
AutoZone Auto Parts in Albuquerque is open every day from 7:30 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Albuquerque?
It is located at 5555 Zuni Rd SE Ste 22B, Albuquerque, NM 87108, USA.
What types of products can I find at AutoZone Auto Parts in Albuquerque?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does this AutoZone location offer pickup or delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What brands of automotive parts does AutoZone Albuquerque carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is AutoZone Auto Parts in Albuquerque open on weekends?
Yes, AutoZone is open on Saturdays and Sundays from 7:30 AM to 10:00 PM.
Can I find other automotive-related services or shops near AutoZone Albuquerque?
Yes, nearby you can find Deckers Garage LLC (automotive repair) and Quik Check Emissions Test, which provide automotive repair and emission testing services.
What other stores are near AutoZone Albuquerque that customers might visit?
Nearby stores include Dollar Tree, Big Lots, and Other Brothers Thrift Store, which offer a variety of discount and thrift shopping options.
Are there dining options close to AutoZone Albuquerque for customers?
Yes, SUBWAY sandwich shop is located nearby, providing convenient dining options for customers before or after their visit.
What other services or amenities are accessible near AutoZone Albuquerque?
Nearby services include Fiesta Auto Insurance & Tax Service, Titan Insurance, Wells Fargo Bank, and Clayton Service Center, offering insurance, banking, and appliance services for customer convenience.