AutoZone Auto Parts

4.1
447 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Albuquerque #6012 in Albuquerque, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 208-4546.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5555 Zuni Rd SE Ste 22B, Albuquerque, NM
87108, United States

Hours

Reviews

4.1
447 reviews
5 stars
264
4 stars
79
3 stars
30
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude or unprofessional.

Product Availability

Many customers appreciated the wide selection of parts available, often finding what they needed when other stores did not.

Staff Performance

Certain employees, particularly Jacob and Justin, were highlighted for their exceptional service, while others were criticized for poor attitudes and lack of assistance.

Store Environment

The store is generally described as clean and well-stocked, but some customers reported long wait times and inadequate staffing during busy periods.

Inconsistent Experiences

Overall experiences varied significantly by visit, with some customers expressing loyalty due to positive interactions, while others vowed not to return due to negative encounters.
  • UB
    Ultramarine Blue
    Nov 16, 2025
    1.0
    I have been on hold for over 20 minutes each time all morning. I have stepped away and called again a half hour after hanging up since they seemed busy... and hour.. and I am STILL put on hold!! I have one small question that could be answered so quickly. Here I am giving them the benefit of the doubt and realize they just wont prioritize answering calls between customers. I even hung up after 15 minutes, called back and they just hung up... immediately called with my brothers phone, they pick up and just put it on hold. I live 30 minutes away and this is the only location that has my parts. And it seems from several reviews here they do this often.
  • MV
    Matthew Voss
    Nov 13, 2025
    2.0
    Website showed this store carried a oil product which I was looking to buy. Went in and nobody addressed my presence. Went to the oil part of the store. No oil. Not in stock. Left the store and again nobody addressed the costumer.
  • PP
    Paul
    Nov 10, 2025
    1.0
    Walked out after standing in line for 10 minutes without any acknowledgement from any employees. All I needed was a turn signal bulb, but if the small projects aren't important to them, they won't care about the big ones.
  • MM
    Markey
    Nov 5, 2025
    1.0
    Just want to throw a shout out to Dave brown worst employee ever purposely skipped my place in line then refused to help after I addressed his lack of costumer appreciation
  • AM
    Alina May
    Oct 27, 2025
    5.0
    They had the exact part I needed for my car and they were extremely friendly. I appreciate them being so close and I'm glad that they decided to put a store in right there. It's super convenient 😊

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Albuquerque?

AutoZone Auto Parts in Albuquerque is open every day from 7:30 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Albuquerque?

It is located at 5555 Zuni Rd SE Ste 22B, Albuquerque, NM 87108, USA.