Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone San Mateo Blvd NE in Albuquerque, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 884-8826.
Mixed reviews on customer service; some employees received high praise for going above and beyond, while others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers noted the staff's knowledge and willingness to assist, particularly highlighting specific employees like Daniel, Ozkar, and Joseph.
Inventory Issues
Customers reported limited inventory and issues with incorrect or damaged parts being sold.
Store Atmosphere
The store atmosphere received positive feedback for being friendly and welcoming, although some customers experienced unprofessional behavior.
ET
Eloy Trevizo
2 days ago
1.0
No customer service night shift people sit on cashiers 2 employees no unser questions bud attitude i dont know how how big corporation hiring this lazy person
KJ
Kasey Jones
Dec 24, 2025
1.0
The employees are so uneducated here. They work in an auto parts store but can't even tell you basic information about a vehicle or products. Honestly it feels like a joke when you have to ask a question at this location. I strongly suggest going elsewhere if you have basic or complicated questions about a vehicle or products
RG
Russ Garcia
Nov 25, 2025
2.0
Bad customer service. Young staff probably doesn't know any better.
PB
Philip Baca
Nov 16, 2025
5.0
I stopped to get a new battery and an awesome young man Isaiah ( I think, maybe Isaac) helped. We couldn’t get the batter out because of a stripped bolt. He kept at it and an hour and a half later we finally got the battery out. Throughout the whole process he was helpful, had a positive attitude, and didn’t give up. I am grateful for the amazing service and the willingness to go above and beyond d beyond.
JB
J Bailon
Sep 30, 2025
5.0
Leaving this 5 star review specifically for Mr. Ozkar. He went above and beyond helping me replace my car battery yesterday. Due to his service and friendliness my stressful day was turned around immediately. This store should be glad to have him as an employee. Working in customer service is not for the weak and you can tell he truly cares about what he does, and that is hard to find these days! Thank you again Ozkar!