Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone San Mateo Blvd NE in Albuquerque, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 884-8826.
Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting individuals like Daniel, Ozkar, and Joseph.
Mixed Experiences
While some customers reported excellent service, others experienced rude or unprofessional behavior from certain staff members, leading to a divided perception of service quality.
Inventory Issues
Several reviews mentioned limited inventory and issues with incorrect or overpriced parts, indicating a need for better stock management.
Positive Atmosphere
Customers appreciated the friendly atmosphere and the willingness of staff to assist, although experiences varied significantly between visits.
Training and Knowledge
There were comments about the need for better training for new employees, as some customers felt staff lacked knowledge about products and services.
PB
Philip Baca
Nov 16, 2025
5.0
I stopped to get a new battery and an awesome young man Isaiah ( I think, maybe Isaac) helped. We couldn’t get the batter out because of a stripped bolt. He kept at it and an hour and a half later we finally got the battery out. Throughout the whole process he was helpful, had a positive attitude, and didn’t give up. I am grateful for the amazing service and the willingness to go above and beyond d beyond.
JB
J Bailon
Sep 30, 2025
5.0
Leaving this 5 star review specifically for Mr. Ozkar. He went above and beyond helping me replace my car battery yesterday. Due to his service and friendliness my stressful day was turned around immediately. This store should be glad to have him as an employee. Working in customer service is not for the weak and you can tell he truly cares about what he does, and that is hard to find these days! Thank you again Ozkar!
TM
Teddy Manzanares
Sep 14, 2025
5.0
Good customer service but extra nice 🤔
RD
Ryan DeBlois
Sep 11, 2025
1.0
Sold me a bad cam shaft position sensor. Inventory is limited now and over priced.
JS
Johnson Smith
Sep 9, 2025
1.0
Bad service from Google needs the real update that I got the blue two other than that it's trash it needs to really get something done to