AutoZone Auto Parts

4.1
637 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Eubank NE in Albuquerque, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 296-6111.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1428 Eubank NE, Albuquerque, NM
87112, United States

Hours

Reviews

4.1
637 reviews
5 stars
365
4 stars
137
3 stars
48
2 stars
13
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.

Product Availability

Customers expressed frustration over items being out of stock or not available as advertised, leading to wasted trips.

Installation Services

Many customers appreciated the installation services provided for batteries and wipers, highlighting the convenience of having staff assist with these tasks.

Staff Knowledge

There were complaints about staff lacking knowledge regarding products and services, leading to incorrect advice and customer dissatisfaction.

Store Management

Several reviews mentioned issues with management, including rudeness and poor handling of customer complaints.
  • TC
    terry connors
    Nov 11, 2025
    5.0
    Needed a specialty socket to tighten the lug nuts as they were used as locking nuts to prevent theft. Employee was very knowledgeable and looked at the photos I took of the lug nuts and went right to their location explained the difference and recommended the full set to make sure they would work.
  • RL
    Richard Lucero
    Nov 2, 2025
    2.0
    I needed to replace my dead battery but they closed 15 minutes early so I went to O'Reilly who helped me with my replacement
  • DH
    Denise Harris
    Oct 30, 2025
    5.0
    I was at the Eubank location this morning and I received excellent service. I bought a car battery and the cashier, Modesto "Mo" was very nice and offered to install my battery for me. I didn't have to ask, he just offered. So I am very please with the service I received.
  • MF
    Michael Flores
    Sep 21, 2025
    1.0
    These guys claim they are not allowed to go outside to do battery checks. Guess Napa gets my businessfrom now on. .
  • SS
    SiznaC
    Sep 11, 2025
    1.0
    I came to this Autozone after leaving the Candelaria one because the guy working there was so rude. I purchase a battery from the cashier Joe, I ask if I could get the battery replaced there and he tells me yes but it won't be fir another hour. I asked why so long and he said there is a guy changing a battery now and we only have one set of tools. I asked if it really takes that guy an hour to change a battery and he tells me, I don't know how long it takes him but you will have to wait an hour. I bought the battery and left, this will be the last time I use Autozone...

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts at 1428 Eubank NE?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.