Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Montgomery Blvd NE in Albuquerque, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 296-3683.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
470 reviews
5 stars
314
4 stars
85
3 stars
34
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Staff Competence
Several reviews highlighted the staff's knowledge and ability to provide accurate advice and assistance with car issues.
Negative Experiences
A number of customers reported poor service, including rude staff and issues with processing returns or installations.
Store Management
Feedback indicated inconsistency in management effectiveness, with some praising managers while others reported unhelpful or dismissive behavior.
Product Availability
Customers noted that while the store generally has a good selection, there were instances of stock issues and confusion regarding inventory.
- CPCindy PoblanoNov 2, 20255.0Kevin at the Montgomery was STELLAR! He not only replaced the car batter that we needed, but he also solved the issue that we were previously given the wrong model of battery. He was so friendly when replacing the battery and took the time to teach me about it as well! We were so lucky that the Autozone on Candelaria turned us away and sent us to this gentleman instead!
- CVChristine ValdezNov 1, 20255.0I had to go to this location after having the worst experience at the Louisiana location Kevin store manager was super helpful he went above and beyond to help with my car problem which included a battery and other issues it was even a little bit passed closing when he finished helping me . Now that’s is what you call customer service I didn’t expect them to fix my car but all his help was 10/10. This what you call a manager. 😄👍I will definitely be doing business here again they never let me down.
- DSDaniel SpacagnaOct 13, 20255.0Anthony G at the Montgomery location 2249 went above and beyond for me. I have an injury and am unable to get the new battery in and out. Anthony took great care if me and made sure installation was perfect. He even ran another test on my charging system. Friendly, helpful and courteous. Highly recommend this location! Well this is a job I normally do myself, I physically could not and Anthony was there for me.
- WMWendi MiracleOct 7, 20254.0I went there to replace my Battery. Kevin was great. He checked my battery and helped me with a new battery. 🙂
- SSSydney SuggettSep 26, 20251.0Staff are incompetent and couldn’t process an online order receipt. I went to 1st store and they shipped it BACK to me so then I went to the store by my house, there the guy who was helping got it to pull up but then cancelled it because it said store credit or override he then calls his manager who said that he should’ve overrode it to give me back my $. After that it wasn’t pulling up again so they told me to COME BACK tomorrow morning when the store manager would be there, when I got there I told the guy up front I needed to speak to the store manager which he totally ignored what I was saying and tried pulling it up which I told him again that it will not pull up I need the manager the manager finally comes up and says yeah since it’s over 30 days it won’t pull it up, however we can still return it we would just have to give you cash. He then walks away and I ask the other employee who is still trying to pull it up what do I do then can you return it or am I just standing here? He then replies well he said we’d have to give you cash and we don’t have &160…??? So I ask if I need to go to another store and he then ask me if it had gone into my account when I tried returning it the 1st time, obviously not because they sent it back to me?!!! He then says we’ll take it back there and maybe they can let you know if it’s been processed or not… I am so frustrated!! The package hasn’t even been opened.. and I have a receipt and it’s this hard to return it!!? Both stores said they’ve never done an online return when it literally says to return it to the store and have no deadline. They have no training or very little and zero communication skills. Save your time and order off of carparts.com
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.
Is AutoZone Auto Parts open on Sundays?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Albuquerque?
It is located at 8820 Montgomery Blvd NE, Albuquerque, NM 87111.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What brands of auto parts are available at AutoZone Auto Parts?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can reach them by phone at (505) 296-3683 or email customer.service@autozone.com.
Which nearby medical facilities could customers visit near AutoZone Auto Parts?
Nearby medical facilities include Presbyterian Medical Group, Presbyterian Internal Medicine, Presbyterian Anticoagulation Services, TriCore Laboratories, and ABQ Petcare Hospital.
What dining options are available close to AutoZone Auto Parts?
Nearby dining includes Fan Tang (an Asian restaurant), Blake's Lotaburger (burger restaurant), and Linda's Dolci (a bakery and restaurant).
What professional or service businesses are located near AutoZone Auto Parts that customers might find useful?
Nearby professional services include Dr William (Tad) Berlin II, MD Internal Medicine, Academy Cleaners dry cleaning and laundromat, Enterprise Rent-A-Car, and Verizon Wireless mobile phone store.
Are there nearby shopping or entertainment options customers can visit around AutoZone Auto Parts?
Yes, customers can visit The Grey Heron boutique, Quilt Works shopping textiles, Ettin Games and Hobbies gift shop, Painting with a Twist art school, and Figments Tea Shoppe & Gallery tea room nearby.