AutoZone Auto Parts

4.2
439 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Candelaria Rd.N.E. in Albuquerque, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 299-7787.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11205 Candelaria Rd NE, Albuquerque, NM
87112, United States

Hours

Reviews

4.2
439 reviews
5 stars
278
4 stars
67
3 stars
32
2 stars
14
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, particularly from management.

Staff Knowledge

Several reviews highlight a lack of product knowledge among employees, leading to frustration for customers seeking assistance.

Positive Experiences

Despite negative feedback, some customers praised specific employees for their helpfulness and expertise, indicating that there are capable staff members.

Store Operations

Customers expressed dissatisfaction with store hours and policies, including early closures and return policies that seem inconsistent.

Cleanliness and Stock

The store is generally noted for being clean and well-stocked, which is a positive aspect mentioned by multiple customers.
  • JJ
    Jennifer Jacques
    2 days ago
    5.0
    Awesome customer service! Lorenzo went out of his way to help me with my oil while it was freezing cold outside. Thank you so much!
  • MS
    Melissa Skinner
    3 days ago
    5.0
    Lorenzo was very helpful and knowledgeable on everything I needed help with. I will definitely be back for other things needed .
  • JW
    James West
    Jan 5, 2026
    5.0
    I had an outstanding experience at the AutoZone on Candellaria in Albuquerque. From the moment I walked in, I was greeted with genuine professionalism and hospitality. I came in needing a daytime driving headlight bulb — something I had previously been quoted nearly $120 to fix elsewhere. Joe, the Parts Expert, went above and beyond to help me. He not only took the time to explain everything clearly, but he made sure I left confident, cared for, and taken care of. His kindness and customer-first attitude truly stood out. Joe isn’t just a Parts Expert — he’s a People Expert. I’m extremely grateful for the service I received and highly recommend this location! Thanks Joe!
  • BV
    Belinda Villegas
    Dec 13, 2025
    5.0
    Great service, very helpful and had what I needed in stock
  • JN
    Jenna Nachor
    Dec 9, 2025
    5.0
    Helpful and knowledgeable staff

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Albuquerque?

AutoZone Auto Parts in Albuquerque is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.