Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Candelaria Rd.N.E. in Albuquerque, NM is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 299-7787.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
436 reviews
5 stars
274
4 stars
68
3 stars
32
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and lack of assistance.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for being unhelpful and lacking basic product knowledge.
Store Operations
Customers expressed frustration with inconsistent store hours, early closures, and issues with returns, leading to a lack of trust in the store's operations.
Positive Experiences
Despite the negative feedback, several customers reported positive experiences with specific employees who provided excellent service and assistance.
Cleanliness and Stock
The store was noted for being clean and well-stocked, although some customers mentioned issues with product availability.
- BVBrett VaughnNov 17, 20251.0Went to this location for a new battery for my truck. First. The older lady who was helping me had no idea on what battery I needed. Then she asked a kid who’s about 22 if he could go and look at my battery. He wasn’t happy he had to actually work and help someone. So with his “ great “ attitude we went to my truck. First thing he said is Oh we can’t change this battery out because of blah blah blah. Then he said he wasn’t sure which battery I needed. He was completely worthless. I remember when you could go to Auto Zone and the folks working there were all knowledgeable and willing to help. Now you have a senior citizen behind the desk and a bunch of kids who don’t know a thing. Obviously I left and went to an actual shop that can help.
- FAFernando AvellaOct 18, 20251.0Terrible place main manager has no regard how he talks to customers i had eclxpresesd how I felt and had the police called on me. called there district office to complain and told me if I maid my purchase to just leave after management spoke awful to me would not recommend
- GFGalaxy The FoxSep 22, 20251.0Came in tonight, 9/22/25 around 8:20 PM and was trying to get a correct part for my car. While I was trying to find the part I needed on AutoZone’s website, the cashier was trying to get my attention and was flashing the cashier scanner at me and flashed me in the eyes with it. I’ve had a headache from the incident since then tonight. I do not appreciate being flashed in the eyes with a laser instead of the cashier trying to get my attention a different way.
- MFMichael FloresSep 21, 20251.0These guys claim they are not allowed to go outside to do battery checks. Guess Napa gets my businessfrom now on. .
- SSSiznaCSep 11, 20251.0My wife and I brought her car in for a diagnostic. I went in and a guy with glasses and a ponytail was up front and not enthused when I asked if he could do it. He comes out and we ask her what was going on with car, she said she thought the battery might be going out. The store clerk, the one with glasses and ponytail points at me and says "thats not what he said, now I have to get a whole other device, goes and gets it runs it and tells us it's the battery. I tell him cool let's buy a battery. He then tells me, "I can sell you one, I just am not the one to replace it" I tell him cool then let's get the guy that can, he tells me "no one here can" and walks into the store. At that point we just left.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Albuquerque?
AutoZone Auto Parts in Albuquerque is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.
Where is AutoZone Auto Parts located in Albuquerque?
The store is located at 11205 Candelaria Rd NE, Albuquerque, NM 87112, USA.
What types of auto parts and brands can I find at AutoZone Auto Parts?
You can find a range of auto parts including brake pads, car batteries, and car accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can call AutoZone Auto Parts at (505) 299-7787 or email customer.service@autozone.com for assistance.
Are there any automotive repair shops near AutoZone Auto Parts in Albuquerque?
Yes, Quanz Auto Body, Foothills Collision Repair, and Crash Champions Collision Repair are nearby automotive repair shops you might consider visiting after purchasing parts at AutoZone.
Is there a car wash close to AutoZone Auto Parts where I can get my vehicle cleaned?
Yes, Great American Car Wash and Vision Car Wash are nearby locations where you can get your vehicle cleaned conveniently after your visit to AutoZone.
What other services can I access nearby AutoZone Auto Parts in Albuquerque?
Nearby you can find beauty and spa services like Lolie’s Pretty Nails and Harlow's Hair Emporium, as well as banks such as Bank of the West and fitness at Defined Fitness Juan Tabo.
Does AutoZone Auto Parts offer any online shopping options?
Yes, you can shop online and choose in-store pickup by visiting their website at https://www.autozone.com/locations/nm/albuquerque/11205-candelaria-rd-ne.html.
What categories of services does AutoZone Auto Parts provide?
AutoZone Auto Parts provides auto parts, car battery sales, auto accessories, auto repair, auto tune-up services, brake services, truck accessories, and tool rentals.