AutoZone Auto Parts

4.0
361 reviews
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Business Details

131 98th St NW, Albuquerque, NM
87121, United States
(505) 352-5475
https://www.autozone.com/locations/nm/albuquerque/131-98th-st-nw.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Albuquerque #3417 in Albuquerque, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 352-5475.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
131 98th St NW, Albuquerque, NM
87121, United States

Hours

Reviews

4.0
361 reviews
5 stars
207
4 stars
56
3 stars
37
2 stars
17
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.

Product Availability

Several customers expressed frustration over items being out of stock or misrepresented as available, leading to dissatisfaction.

Store Environment

The store's cleanliness and organization received mixed reviews, with some customers noting a well-organized experience while others described it as dirty and poorly managed.

Staff Knowledge

While some reviews highlighted knowledgeable and helpful staff, others pointed out a lack of training and proficiency in assisting customers.

Overall Experience

The overall shopping experience varied widely, with some customers enjoying quick service and helpful interactions, while others reported long wait times and poor treatment.
  • JH
    Justin Hernandez
    Nov 8, 2025
    5.0
    Great service 😁✌️
  • KA
    Kairat Akimbaev
    Oct 31, 2025
    1.0
    a very rude girl
  • NA
    Nubia Almanza
    Oct 5, 2025
    1.0
    Worst customer service
  • CA
    Carlos Alas
    Oct 4, 2025
    1.0
    Rude customer service!
  • ES
    Eli Sanchez
    Sep 19, 2025
    3.0
    So I went in for a battery terminal. And don't get me wrong here but the guy that was helping me wasn't very helpful an not only that but told me even if the terminal doesn't fit an I don't open it he cannot refund the money so of course my bad luck it didn't fit so I decided to call anyway to see if I could get a refund back an they told me yes!! Now that's great an all so today when I went to return it sum lady was helping me do the return an jus so robotic!! Now don't get me wrong I know ppl be ppling an this is the world we live in now but would it kill you to have a sweeter disposition about it?! Geez!!! So that's why I gave 3 stars for this place!!
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Albuquerque?

AutoZone Auto Parts in Albuquerque is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

What types of automotive products does AutoZone Auto Parts offer?

They offer a variety of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.