Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Albuquerque #3417 in Albuquerque, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 352-5475.
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rudeness and unprofessional behavior.
Staff Knowledge
Several customers noted that some employees were knowledgeable and helpful, while others experienced difficulty in finding parts or receiving assistance.
Store Conditions
There are mentions of cleanliness and organization, but also reports of disorganization and unstocked items.
Positive Experiences
A number of customers shared positive experiences, highlighting specific employees who provided exceptional service.
RB
Recon B
Feb 21, 2026
5.0
Cesar and Giovanni were excellent young men with rare and great customer service from start to finish. Thank you guys keep it up and set the example!
GG
Gabby
Jan 30, 2026
1.0
Worst customer service rude and just be on their phone
MM
Mario Mena
Jan 17, 2026
1.0
My wife went in because we have very busy schedules and i didnt have time to take a look at my wifes oil so she stopped by and the two younger boys working were extremely unprofessional she asked both of them if they could take a look at the oil and the first boy said that wasnt his job and the second one said oh na im good horrible customer service if they wouldnt do it to any man why is ok for them to do it when it comes to a woman
SL
Sarah Lucero
Jan 11, 2026
1.0
We took our battery to get charged around 3 this afternoon. We went back at 6 to get our battery and instead of getting "help" our battery had not even been charged or dealt with. I get that there may have been a lot of batteries to charge, but what was not appreciated was the unprofessionalism and language. My husband was asked if he knew which was his battery. After my husband said no, but provided the service ticket, the employee started cussing as if it was a burden to good look for the battery. Also, last week, we had gone in to look for a radiator hose. The man who was helping us as well as another employee were doing their jobs. But 3 other employees came in. 2 of them were using inappropriate language and not helping at all with customers. I found it very upsetting that the man helping us had to tell them to get out and help out while doing his best to not get frustrated.To the 2 MEN who were doing their jobs, thank you for your help and trying to help us by calling other stores.
CS
Carlos Salas
Jan 11, 2026
1.0
Went in today to warranty swap some pads for my truck and I’ve done this time a time again. Have had the warranty under the same
Phone number for years an years. They couldn’t find my information. worked at autozone as a parts sales manager for 4 years i know that sometimes you have to dig a little deeper to find what you need to find to get the customer his parts swapped out. They attempted to look for a couple min seemed like they didn’t want to deal with and told me to call the 1-800 number. Had to drive out of my way to bridge location an everything went smooth.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Albuquerque?
AutoZone Auto Parts in Albuquerque is open Monday through Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What types of automotive products does AutoZone Auto Parts offer?
They offer a variety of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup or delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
What brands of automotive parts are available at AutoZone Auto Parts?
Their brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Albuquerque?
You can call them at (505) 352-5475 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located in Albuquerque?
It is located at 131 98th St NW, Albuquerque, NM 87121, USA.
Are there any convenient dining options near AutoZone Auto Parts?
Yes, Burger King, Church’s Texas Chicken, Tenampa New Mexican Restaurant, and Wings Gone Wild are nearby places where you can grab a meal before or after your visit.
If I need a coffee break while at AutoZone Auto Parts, where can I go nearby?
There are two Starbucks locations nearby where you can enjoy coffee and snacks.
Are there any facilities for financial services near AutoZone Auto Parts?
Yes, Nusenda Credit Union, Bitcoin Depot, Don Dinero Financial, and Western Union are close by for your banking and financial needs.
Can I find convenience stores close to AutoZone Auto Parts?
Yes, Circle K and Corner Store are nearby convenience stores where you can quickly pick up essentials.
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