AutoZone Auto Parts

4.1
454 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Albuquerque #4051 in Albuquerque, NM is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albuquerque, NM or call us at (505) 873-3112.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3251 Coors Blvd SW, Albuquerque, NM
87121, United States

Hours

Reviews

4.1
454 reviews
5 stars
252
4 stars
99
3 stars
36
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for going above and beyond, others were reported as rude or unhelpful.

Staff Knowledge

Customers expressed concerns about staff knowledge and reliability, particularly regarding diagnostic equipment and part availability.

Store Management

Several reviews highlighted issues with management responsiveness and customer service, with some customers feeling ignored or mistreated.

Product Availability

Customers frequently noted that the store often did not have the parts they needed in stock, leading to frustration.

Positive Experiences

Despite negative feedback, many customers reported positive experiences with specific staff members who provided excellent service.
  • KE
    Karen Ellis
    Oct 23, 2025
    5.0
    Jayden is a great parts guy . Very nice and went the extra mile for sure.
  • YM
    Yvonne Morales
    Aug 29, 2025
    2.0
    Not very reliable and didn’t have the available diagnostic equipment when needed. Staff were nice but not that knowledgeable without the right equipment working properly.
  • SD
    Samit Duran
    Aug 21, 2025
    5.0
    Jonathan and the new crew top Notch attention to detail excellent Customer service Jonathan went out Of his was to actually removedetail and replaced the battery for me and checked Service codes this is the best I ever seen the location run very much appreciated The help and service keep an eye on Jonathan he'll be manager soon and the rest of the crew very good work
  • TM
    Theresa Madera
    Jul 27, 2025
    1.0
    You have prices on the shelves and then when you go to the register, the price is more and when you tell the cashier they tell you they can’t do nothing about it. You asked for a manager and you can’t get one but then when you call you find out there’s actually four of them there I don’t know what kind of business you guys are trying to have, but this is not one way and your workers are just so rude they talk down on you. It’s just so wrong you tell him to give you corporate’s number and they say yeah just go ahead and get it. Go ahead and call them but they give you the wrong corporate number
  • JT
    Jessika Trujillo
    Jun 24, 2025
    5.0
    Berto C. Went above and beyond today and helping me with my mom‘s vehicle, he deserves a raise!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Albuquerque?

AutoZone Auto Parts in Albuquerque is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery or in-store pickup services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.