Business Details
About
Car Rental AgencyVan Rental
Need a rental car in St Johns, NL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street John's location today.
Location
Hours
Reviews
4.3
246 reviews
5 stars
173
4 stars
36
3 stars3
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being professional, courteous, and attentive, providing a smooth rental experience.
Vehicle Availability
Several customers expressed frustration over reserved vehicles not being available upon arrival, leading to disappointment.
Communication Issues
There were complaints about poor communication regarding reservations and delays, with some customers feeling misinformed.
Overall Experience
Many customers reported positive experiences, highlighting the quality of service and the condition of the vehicles.
Pickup/Drop-off Service
The complimentary shuttle service and efficient pickup/drop-off processes were frequently appreciated by customers.
- DPDonald Payne2 days ago5.0Always prompt and reliable service. Late model vehicles and very clean and mechanically sound.
- MIMathew IsiborOct 21, 20255.0The staff were consistently professional, courteous, and attentive. They made the rental process smooth and stress-free.
- SBshaivi bOct 14, 20255.0Excellent service with ERAC in st.johns. All the staff was so pleasant. They even offered us a shuttle to the airport.
- AKAkshay KhadeOct 1, 20252.0I wouldn't recommend it to anyone!!! Made a booking from September 22nd till 26th, specifically asked for Toyota Camry. The lady confirmed the booking over phone and vehicle (Toyota Camry) When I arrived to pick up the rental I was offered an SUV (Nissan Kicks free upgrade) or some sedan for cheaper price. At this point I didn't argue as I didn't have a choice, my friends were down from Niagara Falls and a vehicle was needed to explore the province. While returning the vehicle, I mentioned to Farhan (Enterprise employee) about the disappointing experience with Nissan Kicks and not able to get what I originally booked for. He apologized and also offered to give a discount on the rental charge. When I checked my credit card statement, there was no discount applied and the charges were the same. Definitely not worth paying $570 for Nissan Kicks ☹️☹️☹️
- MNMatt NguyenSep 29, 20255.0I haven't rented a car in a very long time, basically since I got my own car way back in 2018. But my last memory of a car rental for myself was very much through Enterprise. So I knew from my previous impression that they are known for their service, quality, and responsiveness. They truly care for their clients! So it wasn't much a surprised to me when I was able to get picked up by one of their team members, Farhan Basir, in a lovely red Chevy Malibu. Farhan was very personable yet professional at the same time, almost like an old friend that was still working on the clock. The pickup process went by very smoothly. Farhan didn't rush through anything and made sure I understood what I was getting into. ...That was until I noticed there was a air pressure leak in the front passenger tire in the Malibu. It turns out that the tire valve cap had gone missing somewhere, somehow. So I returned to Enterprise where I was met with Katelyn Cumby, who had told me Farhan was out at another site that morning. Nevertheless, Katelyn offered to swap me out for another car without issue! She also went through the usual procedures for getting me set up with car #2: a very nice 2024 VW Jetta Sport. Not long after I was back on the road in the Jetta, Farhan actually called me to check in and see if I was OK. I really appreciated that!! 😁 All in all, between the 2 cars and 2 Enterprise team members, I still had an excellent experience renting a car from here for my St. John's trip. I will definitely come back here in the future for my car rental needs!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in St Johns?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to meet various needs.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
The location is open Monday to Friday from 8:00 AM to 5:30 PM.
Is Enterprise Rent-A-Car open on weekends in St Johns?
Yes, Enterprise operates on Saturdays from 9:00 AM to 2:00 PM and on Sundays from 9:00 AM to 12:00 PM.
Does Enterprise Rent-A-Car in St Johns offer airport pick-up service?
Yes, they provide airport pick-up as part of their services.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Enterprise Rent-A-Car located in St Johns?
The address is 79 Kenmount Rd, St Johns, NL, A1B 3P8, Canada.
Are there any other car rental agencies near Enterprise Rent-A-Car?
Yes, Alamo is a nearby car rental agency that customers might consider as an alternative.
What automotive repair shops are close to Enterprise Rent-A-Car?
Nearby automotive repair options include GCR Tire Centre and Kal Tire, which can be convenient if you need vehicle services.
Are there nearby real estate agencies around Enterprise Rent-A-Car?
Yes, there are several nearby real estate agencies such as Royal LePage Atlantic Homestead, Paul Evoy Real Estate, and Candace Prince, St. John's NL Realtor, which could be useful if you're exploring local housing options.
Can I find retail and furniture stores close to Enterprise Rent-A-Car in St Johns?
Yes, Fabricville St. John’s #22 and Cohen’s Home Furnishings are nearby, offering retail and furniture shopping options for customers visiting the area.