Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 322 US Highway 9 N in Woodbridge offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
238 reviews
5 stars
123
4 stars
64
3 stars
8
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting poor experiences, unhelpful staff, and lack of empathy.
Staff Knowledge
While some reviews praise knowledgeable and helpful staff, others highlight a lack of expertise and willingness to assist customers.
Product Availability
Customers frequently mention issues with product availability, including receiving incorrect parts and problems with online orders.
Positive Experiences
Despite negative feedback, several customers reported positive interactions with specific employees who went above and beyond to assist.
- CCCynDec 26, 20251.0I ordered a car battery online after being clearly told it would be installed at no charge. When I arrived at the store, I stood waiting in line for nearly 5-10 minutes just to get help, only to be told there was no one available to install it. I was then left to carry a heavy car battery by myself, with my 5&6-year-old. No one offered assistance. No one showed any common decency to help a woman struggling in the cold. I am now sitting in your parking lot with two children, a completely dead vehicle, and zero support from your staff. The amount of time I spent waiting in line was likely the same amount of time it would have taken to install the battery and avoid this entire situation. Leaving a mother stranded in the cold with children, a dead car, and no help — after making promises you failed to keep — is unacceptable, unsafe, and disgraceful. And to make matters worse, it has now started snowing. This level of customer service is beyond unacceptable.
- GRGabriela RodriguezOct 6, 20251.0If I could give fewer stars I would. The customer service is terrible. I went to request a battery charging service with a practically new battery, and well, they damaged the battery, and no one wanted to take responsibility for the damage. I had to go buy a new battery at another establishment since the manager didn't take responsibility for what her team did. I don't recommend going to this establishment, especially with a manager who treats her customers poorly.
- BABala Krishna AddagadaSep 1, 20255.0Nice service
- EMErik MollerAug 22, 20221.0This for a friend of mine. Bought a very expensive defective battery that is guaranteed.After having problems with the battery I took it back to the store. Employee was giving me another battery then the manager walked out and stopped it. Then he tells me it has to be tested, I told him there's an internal problem. Tells me the battery is good. Told him he doesn't understand how to test this battery. Told him other stores would just replace the battery.I called corporate twice and its been a week now. I get the same line of garbage. Bottom line, the battery is not guaranteed. They should not be able to sell batteries stating there is a guaranty when it does not have one. Do yourself a favor and do not buy from this store and especially a battery. So they buffaloed me and Im out a lot of money. So now I will shout this from the mountain top until this store closes. Just go to another company for a battery and all other auto parts. So so much for their GUARANTEES!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What auto parts and accessories does Advance Auto Parts in Woodbridge offer?
Advance Auto Parts offers batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts install car batteries?
Yes, we offer free battery installation with purchase at most locations.
Can Advance Auto Parts test my car battery?
Yes, we test your battery's health for free regardless of where you purchased it.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free, with some exclusions.
What payment options are accepted at Advance Auto Parts in Woodbridge?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts in Woodbridge?
Monday through Saturday, 7:30 AM to 9:00 PM; Sunday, 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available for customers.
Are there nearby dining options near Advance Auto Parts in Woodbridge?
Yes, you can visit Dunkin', McDonald's, Chick-fil-A, Pizza Hut, and Chipotle Mexican Grill for food and refreshments near our store.
What automotive repair shops are near Advance Auto Parts in Woodbridge?
STS Tire and Mavis Discount Tire provide tire and automotive repair services close by to assist with your vehicle needs.
Are there convenient shopping and service locations near Advance Auto Parts?
Yes, nearby you can find Woodbridge Commons shopping center, Verizon Wireless mobile store, Dollar Tree retail store, and UPS Access Point for shipping needs.