Need a rental car in Williamstown, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Williamstown location today.
Overall, customers praised the staff for being friendly, helpful, and professional, with many noting exceptional service and teamwork.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Rental Process
Many customers found the rental process to be quick and easy, although some experienced unexpected charges and issues with vehicle availability.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor handling of customer issues, indicating inconsistency in service.
Pricing Transparency
Customers expressed concerns about unexpected fees and unclear pricing, particularly regarding deposits and additional charges.
NR
Nazzareno Ripa
4 days ago
5.0
Car was clean and well maimtained. The customer service was very good and personable. The prices were reasonable too.
SB
Susan Buonpastore
Nov 5, 2025
1.0
We used this location recently for a MVA rental. Upon picking up, there was very low gas in car. Upon return of rental, after a week, we left it at the collision center, as instructed. I was called by Enterprise a few days later, that we owed the whole rental fee, since I didn’t return the car. We are also being charged $71 for taxes, that should be covered by insurance. Our insurance agent and I have requested a copy of the signed contract numerous times, they have not responded to this request. I am disputing this charge with my credit card company. I would never use this location again, or recommend them to anyone. Shady practices.
MS
Mr. William M. Suarez
Nov 2, 2025
4.0
I rent from here a lot. It's local, cheap, the cars are pretty new.
JA
Joe Abraham
Oct 30, 2025
5.0
All went well. “M” the agent, was polite, professional, patient and persuasive. He offered an upgrade but it needed a wash so he offered to wash it, and did. The car had extra bells and whistles that took a bit of effort to adapt to, but all went well, even upon a slightly late return, they were understanding and agreeable. Good guys. 👍🏽
OG
Ordinary G33K
Oct 26, 2025
5.0
Staff was incredibly helpful & friendly. Made the process of renting very easy. Will definitely be renting here again.