AutoZone Auto Parts

4.4
338 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Black Horse in Williamstown, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Williamstown, NJ or call us at (856) 740-3863.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
213 N Black Horse Pke, Williamstown, NJ
08094, United States

Hours

Reviews

4.4
338 reviews
5 stars
227
4 stars
60
3 stars
25
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Management Issues

Several reviews highlighted poor management practices, including lack of support from upper management and unqualified staff being hired.

Product Availability

Customers frequently noted that the store usually has the parts they need in stock, although there were complaints about receiving incorrect parts.

Professionalism

There were mixed reviews regarding professionalism, with some customers experiencing rude service while others praised knowledgeable and professional staff.

Long Wait Times

Multiple customers expressed frustration with long wait times for service, particularly in the commercial department.
  • AC
    Ashley Costa
    1 day ago
    5.0
    Carter B. as well as the Sales Manager (we didn't catch his name, sorry! ) were absolutely thorough and patient while talking through and explaining our issue. Both individuals were excellent representatives for this store and what you can expect if you have to frequent there. They even took the time to teach us a few things in the process! Thanks again, guys! Keep up the great work!
  • JW
    Jamile Wiggins
    Nov 7, 2025
    5.0
    Customer service is very well! S/O to Mikey and Tyler for being a big help i really appreciated them for their help!
  • KO
    Kelly Osvold
    Nov 4, 2025
    1.0
    Rude staff. No greeting. Told me if I knew what type of car I drive, I wouldn't have to return parts. When I told him I did indeed know what kind of car I drive, he told me the info is in the owners manual. I told him I looked and offered to show him the manual, he shrugged me off. No offer of help.
  • KK
    Kyle
    Sep 26, 2025
    5.0
    Amazing experience 5/5, very nice staff and they even gave me all the necessary tools to replace my Grandma battery. Devin the store manager is very knowledgeable and kind to talk to!!
  • RP
    Robert Pierson
    Sep 25, 2025
    5.0
    Mikey S hooked me up. Great customer service too! Thanks!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Williamstown, NJ?

AutoZone Auto Parts in Williamstown is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 7:30 AM to 8:00 PM.

What services does AutoZone offer for vehicle parts and maintenance?

AutoZone provides a wide range of auto parts including new and remanufactured hard parts, maintenance items, and car accessories. They also offer in-store pickup, curbside pickup, and same-day delivery services.