Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Westwood #4738 in Westwood, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Westwood, NJ or call us at (201) 497-9079.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers highlighted the staff's product knowledge and ability to assist with specific needs, though there were instances of employees lacking knowledge.
Cleanliness and Organization
The store's cleanliness and organization have improved recently, but some customers still noted issues with stock and store layout.
Management Issues
There are complaints regarding management behavior, with some customers expressing dissatisfaction with how managers treat both staff and customers.
AH
Adam Heikal
2 days ago
1.0
If you call and ask a question, they will redirect you to their hold and just have you waiting there for 30 minutes and won’t ever pick up the phone. Don’t know what’s wrong with their service or their workers
JS
John Smith
4 days ago
2.0
Good selection. But they ignore you unless you are Spanish. I have had the same experience the last 3 visits.
AM
Anita Mena
Feb 21, 2026
5.0
Ana milagrom la señorita me dio una muy buena atención me ayudó sacando una batería. La atención de ella es muy buena. Me parece increíble que haya mujeres ayudando en esta tienda.
JF
John Frank
Feb 14, 2026
1.0
Not very helpful..seemed the people that worked there were annoyed tonhave to answer a question and help. People want that home town feel where you feel welcome and want to get what you need...should just close it down if thats the service you get here.
RP
Ronny Prophete
Feb 11, 2026
5.0
I had a great experience at AutoZone thanks to Chris! I drive a 2011 Kia Rio, and I originally came in just looking for a battery replacement, not realizing that I could purchase the battery there and have it installed on the spot. From the moment I walked in, Chris was very welcoming and polite. He has excellent product knowledge and took the time to explain the best battery options for my car clearly.
He made the whole process quick and easy, and the installation was smooth. I was back on the road in no time. Really appreciate the outstanding customer service!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Westwood, NJ?
AutoZone Auto Parts in Westwood, NJ is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts in Westwood located?
AutoZone Auto Parts is located at 40 Kinderkamack Rd, Westwood, NJ 07675, US.
What types of products does AutoZone Auto Parts offer?
AutoZone offers automotive replacement parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and products from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
Does AutoZone Auto Parts offer in-store pickup or delivery options?
Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
How can I contact AutoZone Auto Parts in Westwood?
You can call AutoZone at (201) 497-9079 or email customer.service@autozone.com for assistance.
Are there any barbecue restaurants near AutoZone Auto Parts in Westwood?
Yes, Kimchi Smoke Barbecue, a Korean barbecue restaurant, is located nearby and can be a great dining option before or after your visit to AutoZone.
What automotive service shops are located near AutoZone in Westwood?
Nearby automotive service shops include Cruisin Music (car stereo and repairs), Goodyear Auto Service (tires and automotive retail), ETD Discount Tire Centers, and DNA Automotive for repairs and maintenance.
Are there health and wellness centers close to AutoZone Auto Parts?
Yes, nearby health-related centers include Comfort Spa for massage therapy, Seimei Healing providing holistic services, and Trinity Dental Care for dental needs.
Does AutoZone Auto Parts have a social media presence?
Yes, AutoZone Westwood is active on Facebook at https://www.facebook.com/768197630050700 and on Twitter under the handle @autozone.
What notable brands can I find at AutoZone Auto Parts in Westwood?
AutoZone carries well-known automotive brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
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