AutoZone Auto Parts

4.4
347 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Westwood #4738 in Westwood, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Westwood, NJ or call us at (201) 497-9079.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
40 Kinderkamack Rd, Westwood, NJ
07675, United States

Hours

Reviews

4.4
347 reviews
5 stars
250
4 stars
46
3 stars
14
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Carlos, Daquan, and Maikol for their exceptional service.

Staff Knowledge

While some reviews highlighted knowledgeable staff, others noted that certain employees lacked the necessary expertise to assist customers effectively.

Store Management

Feedback on management was mixed, with some praising managers for their support and others criticizing them for poor customer service and employee treatment.

Cleanliness and Organization

Several customers mentioned improvements in store cleanliness and organization, although some still found the store to be unkempt.

Wait Times

Customers frequently reported long wait times due to understaffing, which affected their overall experience.
  • CM
    Christina Mejia
    Dec 29, 2025
    1.0
    Just came to this auto zone been coming here for years and have even helped a kid who was having a seizure here , I asked the manager for help on a part and she said she didn’t know what it was so I asked if I can speak to someone else who maybe would and she gave me an attitude and said I am the manger here. Spanish blonde lady. Then she kept giving me faces when I had other conversations.
  • MS
    maurice solner
    Dec 27, 2025
    5.0
    Very helpful
  • AS
    Adam Shale
    Dec 5, 2025
    5.0
    I came in after 6 pm tonight (Friday) and they were still willing to change my battery. I am very appreciate of the staff here.
  • KB
    Kenan Bilge
    Nov 22, 2025
    4.0
    Couldn't understand the worker behind register.
  • MR
    Matias Rosa
    Nov 18, 2025
    1.0
    The mangers left one woman there and she has no idea what she’s doing! I’m writing this right now while waiting in line for the last 20 minutes she has been answering phone calls and talking to a delivery driver about a part he’s missing but doesn’t seem to care about the 4-5 customers who have already walked out the door. I asked for an OBD scanner and she told me to hold on while I’ve been waiting for 20 entire minutes in line !

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Westwood, NJ?

AutoZone Auto Parts in Westwood, NJ is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts in Westwood located?

AutoZone Auto Parts is located at 40 Kinderkamack Rd, Westwood, NJ 07675, US.