Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Orange, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Orange location today.
Location
Hours
Reviews
4.2
597 reviews
5 stars
400
4 stars
73
3 stars
26
2 stars
15
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of individual employees going above and beyond.
Efficiency
Several reviews highlighted the quick and seamless rental process, with many customers noting fast pick-up and drop-off experiences.
Reservation Issues
A number of customers reported problems with reservations not being honored or discrepancies in pricing, leading to frustration and dissatisfaction.
Vehicle Availability
Some customers expressed disappointment regarding the availability of vehicles, particularly when reservations were made in advance.
Mixed Experiences
While many reviews were positive, there were also significant complaints about poor service and management responses, indicating inconsistency in customer experiences.
- KKKateDec 30, 20255.0This is the best place to pick up a rental car or van in the Montclair area. They always reach out to confirm & ease the pickup with recommendations on when they will be busy often comping rime so that the rush time can be circumnavigated so the pick up is fast & easy. Have to also say the employees at this location consistently go above & beyond.
- AKAkshay KarthickDec 28, 20255.0Most competent rental car staff i have ever come across. everything is so quick here. These guys should be working in a busy airport location
- DNDavid NunezDec 24, 20255.0This place was fantastic to work with, I made a last minute reservation online , and they were able to accommodate my request despite not having any cars available. The manager Nico was super helpful and was able to get me a car , despite the crazy holiday request and demand. Definitely would do business with this enterprise again.
- KAKwarana AdreaDec 15, 20255.0The best Enterprise in NJ! Jevon and the staff are the best. Jevon went out of his way to ensure we get a car of our personal preference in a limited inventory due to snow weather + holiday season. I would recommend 100%. He is compassionate, efficient and professional...exactly what was needed in our desperate time of need for a car.
- AAAbbyDec 11, 20253.0The staff are nice But the rental rates are outrageous- guess top brass are out of touch. $100/day for Toyota Camry ? The previous customer was incensed. Being told the rates fluctuate did not mollify him. This was no ‘ rate fluctuation’. It was daylight robbery. I feel sorry for the staff. They are trying their best. But management has to pare down their bonuses before the company goes out of business.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in West Orange, NJ?
Enterprise Rent-A-Car in West Orange offers a wide range of vehicles including standard cars, vans, and luxury cars with flexible rental options.
What are the business hours of Enterprise Rent-A-Car in West Orange?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at the West Orange location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/nj/west-orange-2446.html or by calling +1 973-325-6444.
Does Enterprise Rent-A-Car in West Orange offer any special deals?
Yes, they offer great weekend rates. You can check out the weekend specials at https://www.enterprise.com/en/car-rental/deals/weekend-specials.html.
What payment methods are accepted at Enterprise Rent-A-Car in West Orange?
They accept American Express, Discover, MasterCard, Visa, and checks as payment options.
Does Enterprise Rent-A-Car in West Orange offer airport pick-up services?
Yes, airport pick-up is one of the services provided at this location.
Are there any sports clubs or gyms near Enterprise Rent-A-Car in West Orange?
Yes, Kingdoms Kydz Allstars and The Yoga Ground are nearby sports clubs and gyms where you can enjoy fitness activities before or after renting a vehicle.
Where can I find food and dining options close to Enterprise Rent-A-Car in West Orange?
Nearby dining options include Jimmy Buff's (hot dog and American restaurant), Tinco’s Kitchen (Peruvian restaurant), and Heritage Restaurant Peruvian Latin cuisine.
Are there any nearby religious or community organizations near Enterprise Rent-A-Car?
Yes, the Iglesia Metodista libre "Luz y Vida", Living Faith Seventh-day Adventist Church, and Unconditional Love Christian Fellowship are nearby religious organizations.
If my car needs repairs, are there automotive repair services near Enterprise Rent-A-Car?
Yes, Select Auto & Truck Repair is located nearby offering automotive repair, oil changes, and towing services.