Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in West Orange, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Orange, NJ or call us at (973) 766-9290.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
731 reviews
5 stars
383
4 stars
152
3 stars
70
2 stars
30
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Knowledge
Several reviews highlighted the staff's knowledge about products and their ability to provide accurate information and assistance.
Inconsistent Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in some instances.
Return Policy Issues
Customers expressed frustration with the return policy, particularly regarding time limits and warranty issues.
Store Organization
Some reviews mentioned difficulties in finding items and issues with the store's organization and efficiency.
- OPOscar Peralta3 days ago5.0After an exhausting 8‑hour drive, my engine overheated just a few miles before I made it home. I managed to pull into AutoZone, only to realize the store was already closed and the registers shut down for the night. I thought I was out of luck, but Stephanie and her staff went above and beyond. Even after hours, they made sure I got a bottle of coolant so I could cool the engine down and get home safely. Their kindness, and willingness to help is something you don't see often from big retailers. Stephanie and her team showed true dedication to customer care, and AutoZone is lucky to have such outstanding employees.
- AAaliaNov 4, 20255.0i real like my experience with autozone yesterday, that girl aline show me how to install an battery. thank you !!
- AGAbrahan GarciaOct 27, 20255.0Such a good auto zone Best one i’ve been to around the area. That girl aline helped me find the right oil for my honda and got me a great deal. this will be my go to shop now
- OPOneda PattersonOct 25, 20255.0The staff is so helpful. I called ahead of time to inquire if they had the battery I needed. Maia was so accommodating. She told me the two option they had, removed by old car battery and installed the new. All while being bit friendly and timely! I was on my way not long after!
- HAhoracio amadorOct 24, 20251.0I buy a lot of oil from Autoze for my flee Services. but this is the worst I went to recycle the old oil and lady on the phone with a bad attitude and talking laughing on the phone said tank is full. But I ask another employee about and told sure you can dump it.the tank is empty and came back and ask the same lady can I have your name I want to talk to the manager she said I don’t need to give you my name I’m the manager shame on you AutoZone to have rude manager
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in West Orange?
AutoZone Auto Parts in West Orange is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services at the West Orange location.
Where is AutoZone Auto Parts located in West Orange?
The store is located at 7 Main St, West Orange, NJ 07052.
What types of products can I find at AutoZone Auto Parts in West Orange?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in West Orange offer curbside pickup?
Yes, curbside pickup is available at this AutoZone location.
How can I contact AutoZone Auto Parts in West Orange for customer service?
You can call them at (973) 766-9290 or email customer.service@autozone.com.
What notable nearby places can I visit when going to AutoZone Auto Parts in West Orange?
Nearby places include Essence Braids & Weaves for beauty and hair services, Ferguson Bath, Kitchen & Lighting Gallery for home needs, and Orange Sky Coffee Roasters for a coffee break.
Are there convenient dining options close to AutoZone Auto Parts in West Orange?
Yes, nearby you can find Los Tapatios, Cocina Grill and Pizzeria, and Benji's Taqueria Mexican Grill for various Latin American and Mexican cuisine.
What public services are near AutoZone Auto Parts for customer convenience?
The United States Postal Service and Post Office Town Center are nearby, useful for mailing or shipping needs.
Does AutoZone Auto Parts in West Orange provide tools rental services?
Yes, tool rental services are among the available categories for this AutoZone store.