AutoZone Auto Parts

4.0
743 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone in West Orange, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Orange, NJ or call us at (973) 766-9290.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7 Main St, West Orange, NJ
07052, United States

Hours

Reviews

4.0
743 reviews
5 stars
394
4 stars
153
3 stars
70
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist, especially in difficult situations.

Product Availability

Customers generally found that the store had a good selection of auto parts and were able to find what they needed.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in some instances.

Installation Assistance

Several customers appreciated the free installation services provided by staff, which enhanced their overall experience.

Return Policy Issues

Some customers expressed frustration with the return policy and issues related to warranty claims.
  • SJ
    Stephanie John
    2 days ago
    5.0
    Excellent customer service! Installed my wipers on the spot, thank you 🙏 .
  • AM
    Amy Mendoza-Villapana
    4 days ago
    5.0
    Manager Stephanie is phenomenal! She took her time to teach me how to change my wiper blades, high beam and low beam bulbs. Customer service is exceptional. Would come here again!
  • PW
    Paige Wallace
    5 days ago
    5.0
    Marcus was so helpful when I needed coolant for my car. Walked me through the whole process, funnel and all. I appreciate it!
  • BC
    Brian Callahan
    Jan 4, 2026
    5.0
    Stephanie was very helpful and other lady working in the counter on Sunday getting my wife’s wipers and actually installing them for free. Thank you very much highly recommended them
  • TE
    Tam E
    Jan 3, 2026
    5.0
    I came by the store yesterday to replace wipers and batteries for my car remote. I don't remember the women's name but it began with an M, I believe. She was proactively helpful and very patient. Appreciated her help since I was clueless on what I actually needed.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in West Orange?

AutoZone Auto Parts in West Orange is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services at the West Orange location.