AutoZone Auto Parts

4.0
731 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in West Orange, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Orange, NJ or call us at (973) 766-9290.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7 Main St, West Orange, NJ
07052, United States

Hours

Reviews

4.0
731 reviews
5 stars
383
4 stars
152
3 stars
70
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to provide accurate information and assistance.

Inconsistent Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in some instances.

Return Policy Issues

Customers expressed frustration with the return policy, particularly regarding time limits and warranty issues.

Store Organization

Some reviews mentioned difficulties in finding items and issues with the store's organization and efficiency.
  • OP
    Oscar Peralta
    3 days ago
    5.0
    After an exhausting 8‑hour drive, my engine overheated just a few miles before I made it home. I managed to pull into AutoZone, only to realize the store was already closed and the registers shut down for the night. I thought I was out of luck, but Stephanie and her staff went above and beyond. Even after hours, they made sure I got a bottle of coolant so I could cool the engine down and get home safely. Their kindness, and willingness to help is something you don't see often from big retailers. Stephanie and her team showed true dedication to customer care, and AutoZone is lucky to have such outstanding employees.
  • AA
    alia
    Nov 4, 2025
    5.0
    i real like my experience with autozone yesterday, that girl aline show me how to install an battery. thank you !!
  • AG
    Abrahan Garcia
    Oct 27, 2025
    5.0
    Such a good auto zone Best one i’ve been to around the area. That girl aline helped me find the right oil for my honda and got me a great deal. this will be my go to shop now
  • OP
    Oneda Patterson
    Oct 25, 2025
    5.0
    The staff is so helpful. I called ahead of time to inquire if they had the battery I needed. Maia was so accommodating. She told me the two option they had, removed by old car battery and installed the new. All while being bit friendly and timely! I was on my way not long after!
  • HA
    horacio amador
    Oct 24, 2025
    1.0
    I buy a lot of oil from Autoze for my flee Services. but this is the worst I went to recycle the old oil and lady on the phone with a bad attitude and talking laughing on the phone said tank is full. But I ask another employee about and told sure you can dump it.the tank is empty and came back and ask the same lady can I have your name I want to talk to the manager she said I don’t need to give you my name I’m the manager shame on you AutoZone to have rude manager

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in West Orange?

AutoZone Auto Parts in West Orange is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services at the West Orange location.