Business Details
About
Car Rental AgencyVan Rental
Need a rental car in West New York, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West New York location today.
Location
Enterprise Rent-A-Car
5124-28 Kennedy Boulevard, West New York, NJ
07093, United States
Hours
Reviews
4.1
502 reviews
5 stars
319
4 stars
68
3 stars
21
2 stars
10
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being kind, professional, and helpful, with specific mentions of employees like Fatou, Jason, and Rev.
Vehicle Quality
Customers frequently noted that the rental cars were clean, well-maintained, and in good condition.
Reservation Issues
Several reviews highlighted problems with reservations, including overbooking, incorrect business hours, and lack of available vehicles at the time of pickup.
Hidden Fees
Multiple customers expressed frustration over unexpected charges and hidden fees associated with their rentals.
Overall Experience
While many customers had positive experiences, there were significant complaints about poor service and communication from certain staff members.
- AAAnthonyNov 10, 20255.0I don't rent vehicles often. I was surprised how quick and easy the whole process was from start to finish.
- SPSasha PNov 10, 20255.0This isn't my first time renting from this location, but it's the first time I've received exceptional service. Fatou, the manager is very friendly and the gentleman who also assisted with my rental process was very helpful. The service and wait time was quick and efficient. When you're already stressed about your own car, it's nice to have the rental process go smoothly. I have to go back soon and will be coming back to this location.
- CCCynthiaNov 2, 20255.0Dealt with Fatima, who was very kind and professional. She provided us with the exact pricing and went over some additional options for us regarding prepaid gas and insurance. I will request her from now on.
- JDJulien DuvalOct 27, 20255.0Fatou is your best employee! She’s very kind and professional. I’m French and was able to rent a car to spend a wonderful day with my family. A big thank you — great job
- RCRosemary CarlosOct 17, 20255.0I’m loving the new management team. Fatou and Jason have excellent management and customer service skills. It’s always a pleasure renting with this particular team. Previous managers weren’t as great. It’s nice to see it’s improving for the better. Keep up the great work guys, proud of you all! As always thank youu!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in West New York, NJ?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in West New York?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in West New York?
You can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/nj/west-new-york-2456.html or by calling their local phone number +1 201-863-6650.
What payment methods are accepted at Enterprise Rent-A-Car in West New York?
They accept American Express, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car in West New York offer any special discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in West New York owned by women?
Yes, this Enterprise Rent-A-Car location is women-owned.
What nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car in West New York?
You can visit nearby restaurants such as Latin House Restaurant, Al Ameera Restaurant, La Bayamesa Corp., and ZONA Organic for a variety of dining options.
Are there any nearby car services or auto repair shops close to Enterprise Rent-A-Car in West New York?
Yes, nearby automotive services include Prestige Hand Car Wash, J and D Auto Body, JRM Auto Service, Boulevard Car Wash, and AutoZone for car wash, repairs, and parts.
Where can I find nearby grocery stores or supermarkets when renting from Enterprise in West New York?
Nearby options include Al-Saidah Supermarket and Khayyan Specialty Foods, where you can shop for groceries and specialty food items.
What languages are supported by the staff at Enterprise Rent-A-Car in West New York?
The staff primarily speaks English to assist customers with their rental needs.