Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West New York, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West New York location today.
Location
Enterprise Rent-A-Car
5124-28 Kennedy Boulevard, West New York, NJ
07093, United States
Hours
Reviews
4.1
513 reviews
5 stars
328
4 stars
69
3 stars
22
2 stars
10
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff members like Fatou, Jason, and Rev, highlighting their helpfulness and efficiency.
Vehicle Quality
Customers appreciated the cleanliness and condition of the rental cars, often noting that the vehicles were well-maintained and met their expectations.
Reservation Issues
Several reviews mentioned problems with reservations, including overbooking and unavailability of reserved vehicles, leading to frustration among customers.
Hidden Fees
Multiple customers expressed dissatisfaction with unexpected charges and hidden fees associated with their rentals, indicating a lack of transparency in pricing.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor communication, suggesting inconsistency in customer experiences.
- EFElvis G. Ferreira5 days ago5.0Amazing staff members. Super friendly and professional.
- APAndy PJan 5, 20265.0This location delivered outstanding customer service! Even in the pouring rain, the team stayed cheerful and helpful. Fatou and her team were incredibly welcoming, upbeat, and professional. Truly the perfect place to rent from!
- DADanny Lee AllenJan 4, 20265.0West New York, NJ enterprise location is THE BEST. My father in law lives nearby and since we first rented here three years ago, we don’t even consider anywhere else. Every time we visit I come straight to this location and my recent experience over the holidays was no exception. They have always gone above and beyond for us and I couldn’t recommend them higher. Something I’ve never said about a car rental location before.
- ANAndrea NagyDec 28, 20255.0So far it is the best of every car rental place I rented car from.In every aspects
- BCBraulio ChecoDec 26, 20253.0No hay suficiente personal y muy baja calidad en el servicio
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in West New York, NJ?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in West New York?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in West New York?
You can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/nj/west-new-york-2456.html or by calling their local phone number +1 201-863-6650.
What payment methods are accepted at Enterprise Rent-A-Car in West New York?
They accept American Express, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car in West New York offer any special discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in West New York owned by women?
Yes, this Enterprise Rent-A-Car location is women-owned.
What nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car in West New York?
You can visit nearby restaurants such as Latin House Restaurant, Al Ameera Restaurant, La Bayamesa Corp., and ZONA Organic for a variety of dining options.
Are there any nearby car services or auto repair shops close to Enterprise Rent-A-Car in West New York?
Yes, nearby automotive services include Prestige Hand Car Wash, J and D Auto Body, JRM Auto Service, Boulevard Car Wash, and AutoZone for car wash, repairs, and parts.
Where can I find nearby grocery stores or supermarkets when renting from Enterprise in West New York?
Nearby options include Al-Saidah Supermarket and Khayyan Specialty Foods, where you can shop for groceries and specialty food items.
What languages are supported by the staff at Enterprise Rent-A-Car in West New York?
The staff primarily speaks English to assist customers with their rental needs.