Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Long Branch #4781 in West Long Branch, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Long Branch, NJ or call us at (732) 676-5184.
Overall, customer service experiences varied, with many praising helpful and knowledgeable staff, particularly highlighting employees like Troy and Doc, while others reported rude or unhelpful interactions.
Staff Knowledge
Customers frequently noted the staff's knowledge and willingness to assist, especially in troubleshooting and providing product recommendations.
Store Experience
The store was generally described as well-stocked and clean, with a good selection of products, although some customers experienced long wait times and slow service.
Mixed Reviews
While many customers had positive experiences, there were significant complaints regarding poor service and unhelpful staff, indicating inconsistency in service quality.
Accessibility
Some customers expressed frustration with the store's hours and accessibility, noting issues with staff availability and responsiveness.
JT
Jon Tyler
Oct 22, 2025
5.0
Staff were well helpful and courteous.
DD
DAR
Oct 11, 2025
5.0
The two times I have needed help with replacing my headlight bulbs I have had great experiences. I have tried another local autozone locations who were very unhelpful to only end up driving to this location slightly further. I will now always use this location. Highly recommend.
JI
jacob inners
Sep 2, 2025
1.0
Didn't really want to help test my batteries in my truck, then said both were bad so I said ok I would like to buy 2 new ones, they proceeded to tell me they don't know of they could do it because there were wires on top of my battery and didn't want to disconnect them and be at fault if somthing happened. I replaced them and I moved the wire out of the way and took me 5min to do the job.
JC
julia cunha
Aug 23, 2025
5.0
Muito bom
GR
Gary Rubin
Aug 9, 2025
5.0
Well stocked store, always have everything I need. Employees are knowledgeable and friendly.