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AutoZone West Long Branch #4781 in West Long Branch, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Long Branch, NJ or call us at (732) 676-5184.
Emily D was incredibly nice, helpful, and knowledgeable. She made the whole process quick and easy—got us in and out in no time for a dead battery. Really appreciate the great service!
JL
J. Edward Lee
Mar 14, 2026
5.0
I've been buying parts for my cars from this store for many years with no issues. One of those parts was a starter I bought for my wrangler 4 years ago. It has a lifetime warranty and it began failing intermittently a couple of weeks ago and it was happening more frequently. I took the part to the store and the manager there, Travis, provided me with excellent service despite an unusual situation. Getting a warranty replacement wasn't the issue. The issue was that their system said that part number was no longer listed as compatible with my wrangler (when I bought it in 2022, it was compatible). Travis resolved the issue by first giving me the exact replacement under the warranty (since it's worked fine for over 4 years) and if there was any issue, he would replace it (again) with a starter that's currently listed as compatible with my wrangler. He also held on to the bad starter until I installed the replacement and tested it. If he didn't do that, I would be in the situation where I don't have a working starter and also no core to trade in. He went out of his way to make sure I would be made whole and I really appreciate that. I'm writing this review because this level of service is very rare these days.
BG
Bryan Guerrero
Feb 21, 2026
1.0
Bad service from Orlando, always disrespectful to customers, complaining about his work, talks a lot of nonsense of people’s car.
RG
Robert Galligan
Feb 19, 2026
5.0
Got some great advice and customer service by the person working the morning of 2/19 - great place to go
LM
Luchiano Martin
Feb 12, 2026
5.0
Honestly I love coming this location always helpful and friendly. I was the today February 11/2026 and let me tell yall TROY did an awesome job I will be back for sure like I always do
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