Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in West Caldwell .
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
1,834 reviews
5 stars
1,737
4 stars
39
3 stars11
2 stars7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many highlighting specific employees like Kiayre and Bill for their exceptional service.
Efficiency
The business is noted for its quick service, with many reviews mentioning fast turnaround times for various services, including tire replacements and oil changes.
Honesty and Integrity
Several customers appreciated the honest assessments and fair pricing, with many noting that they felt they were not being upsold on unnecessary services.
Overall Experience
The majority of reviews reflect a positive overall experience, with customers expressing satisfaction and a willingness to return for future services.
- APAmber Pistone3 days ago5.0We’re so happy that they helped us instead of Paul Millers. Paul Miller Honda wouldn’t help us. They also checked our battery and alternator. They helped us get a cheaper tire too! Honda wanted it at least $100 more on a tire. They really were great to us.
- JSJane StantonJan 5, 20265.0Kiayre and Mavis West Caldwell are the best of the best. Not only do they operate with the highest level of professionalism, but they are so kind, helpful, and transparent. Typically, car trouble comes with a whole lot of headache, but not with this team. We are so appreciative. This is the only place to go in all of New Jersey!
- RMRobert MartinezJan 2, 20265.0Had to go into this location for a battery check and a replacement. The location was busy, but Ryan, took the car right away for the service. Within 15 minutes the car was ready and the battery was replaced. There were several people coming and going and no matter how busy it got, all the staff was respectful, attentive, and courteous. Thank you Mavis and Thank you Ryan for a positive experience.
- TCTracie CareyDec 30, 20255.0Went in for an alignment after purchasing new tires elsewhere. We're honest and told me an alignment wasn't needed. Appreciate the honesty!
- SSSidneyDec 23, 20255.0I think there’s a minimum charisma requirement for people working at this location. I’ve come to this location multiple times for tire repairs and replacements, and each time the staff has been incredibly kind and helpful. Fast service with no fuss every time.
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Discount Tire in West Caldwell offer?
Mavis Discount Tire offers tire sales, brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, state inspections (select locations), and more.
Does Mavis Discount Tire provide a tire price match guarantee?
Yes, Mavis Discount Tire offers a low tire price guarantee and also guarantees the price for 30 days after purchase with a competitor price quote.
Are appointments required for services at Mavis Discount Tire?
No, appointments are not required but are recommended for convenience. Walk-ins are accepted for all services.
What are the operating hours for Mavis Discount Tire in West Caldwell?
Hours are Monday to Wednesday and Friday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
What payment methods are accepted at Mavis Discount Tire?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is there free Wi-Fi and a waiting area at Mavis Discount Tire?
Yes, customers can wait inside or outside, and all locations have a waiting area with access to Television and free Wi-Fi.
Does Mavis Discount Tire in West Caldwell offer overnight drop-off?
Yes, overnight drop-off is available with a dropbox for keys. They will call you the next day to pick up your car.
What are the COVID-19 safety protocols at Mavis Discount Tire?
They maintain 6ft spacing, clean counters frequently, provide hand sanitizer, require masks, and follow CDC recommended protocols.
What nearby places can customers visit before or after their service at Mavis Discount Tire?
Nearby places include Case-it toy and educational supply store, Essex County Vocational Technical School, and Walgreens pharmacy, suitable for shopping or errands around your visit.
How can nearby schools like West Caldwell Technical High School be relevant to customers of Mavis Discount Tire?
Customers and families visiting West Caldwell Technical High School might find Mavis Discount Tire convenient for vehicle maintenance during school hours or events.