Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in West Caldwell .
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
1,804 reviews
5 stars
1,707
4 stars
39
3 stars11
2 stars7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Kiayre and Bill.
Honesty and Integrity
Customers appreciated the honest diagnostics and fair pricing, often contrasting their experiences with other shops that attempted to overcharge.
Efficiency
The service was frequently described as quick and efficient, with many customers noting fast turnaround times for repairs and maintenance.
Expertise
Customers felt confident in the staff's knowledge and expertise, often mentioning thorough explanations and accurate diagnostics.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing loyalty and a willingness to return.
- MGMichael Giaimo6 days ago5.0Bill and Kyeare were fantastic and professional. They are prompt, efficient, and honest with their service with fair prices. Happy with this location!
- CACamilla ArtisNov 7, 20254.0Kiayne gave amazing customer service since I walked in the door. Gave honest feedback and did not charge me for a job I did not need done.
- JDJeremy DeckNov 5, 20255.0Loved the service that Bill and the folks at Mavis provided in my time of need. Appreciated the timeliness and professionalism of the whole team.
- LBlori bOct 31, 20255.0Highly recommend Mavis of West Caldwell. Great for tires, oil changes, batteries and other car repairs. The people are courteous and friendly. They fit you in for walk ins or appointments. Great location and a nice waiting area.
- SSSunny SideOct 21, 20255.0This Is Where Real Mechanics Work. Let me tell you about the shop that SAVED me from being scammed for $1,400! Mercedes-Benz of Caldwell tried charging me **$1,400 for diagnostics** on an engine light. I walked into **Mavis Tires at Caldwell**, and Kiayre had my car scanned, drove it for 2 minutes, and discovered it was simply a stored code that needed resetting. DONE. No BS. No inflated charges. Just honest, expert service. Here's the kicker - while I was there, another customer walked in WITH THE SAME STORY! Mercedes of Caldwell wanted to charge him $400 for diagnostics and another $400 for an oil change. The team at Mavis took care of him immediately too. This isn't luck - this is INTEGRITY in action. When I needed rim repair, the Mavis team recommended GT Wheels and Service at 398 Broadway in Newark, NJ - they fixed it on-site in under an hour. That's the kind of reliable network these pros have built. Now I'm back at Mavis again for brake light help, and Boss Man Vinny and ANGEL are taking care of me personally. Both gentlemen have been so thorough and commucative. Both were truthful and honorable as to why I continue coming here :) **This is what a REAL automotive shop looks like:** expert diagnostics, honest pricing, immediate service, and recommendations you can actually trust. Whoever runs this Mavis location understands that taking care of customers isn't just good business - it's the ONLY way to do business. I'm a customer for life. Thank you, Kiayre, Vinny, Angel, Steven and the entire crew at **Mavis Tires Caldwell** for your exceptional work and unwavering integrity. You've earned every bit of my respect and loyalty!
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Discount Tire in West Caldwell offer?
Mavis Discount Tire offers tire sales, brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, state inspections (select locations), and more.
Does Mavis Discount Tire provide a tire price match guarantee?
Yes, Mavis Discount Tire offers a low tire price guarantee and also guarantees the price for 30 days after purchase with a competitor price quote.
Are appointments required for services at Mavis Discount Tire?
No, appointments are not required but are recommended for convenience. Walk-ins are accepted for all services.
What are the operating hours for Mavis Discount Tire in West Caldwell?
Hours are Monday to Wednesday and Friday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
What payment methods are accepted at Mavis Discount Tire?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is there free Wi-Fi and a waiting area at Mavis Discount Tire?
Yes, customers can wait inside or outside, and all locations have a waiting area with access to Television and free Wi-Fi.
Does Mavis Discount Tire in West Caldwell offer overnight drop-off?
Yes, overnight drop-off is available with a dropbox for keys. They will call you the next day to pick up your car.
What are the COVID-19 safety protocols at Mavis Discount Tire?
They maintain 6ft spacing, clean counters frequently, provide hand sanitizer, require masks, and follow CDC recommended protocols.
What nearby places can customers visit before or after their service at Mavis Discount Tire?
Nearby places include Case-it toy and educational supply store, Essex County Vocational Technical School, and Walgreens pharmacy, suitable for shopping or errands around your visit.
How can nearby schools like West Caldwell Technical High School be relevant to customers of Mavis Discount Tire?
Customers and families visiting West Caldwell Technical High School might find Mavis Discount Tire convenient for vehicle maintenance during school hours or events.