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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(614 reviews)

Business Details

1562 NJ-23, Wayne, NJ
07470, United States
(973) 633-5100
https://www.enterprise.com/en/car-rental/locations/us/nj/wayne-24dq.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wayne, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wayne location today.

Location

Enterprise Rent-A-Car
1562 NJ-23, Wayne, NJ
07470, United States

Hours

Reviews

4.1
614 reviews
5 stars
422
4 stars
49
3 stars
32
2 stars
15
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who provided exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including receiving different cars than reserved and being told no cars were available despite having a reservation.

Cleanliness

There were mixed reviews regarding the cleanliness of the vehicles, with some customers reporting dirty cars upon pickup.

Reservation Issues

Numerous customers experienced problems with their reservations, including unexpected charges and lack of communication regarding vehicle availability.

Overall Experience

While many customers had positive experiences, there were significant complaints about poor service and unprofessional behavior from certain staff members.
  • SG
    Sonny Gotay
    5 days ago
    5.0
    The customer service representative was very knowledgeable, quick and efficient. Thank you again! 10/10!
  • AA
    Admir
    5 days ago
    1.0
    By far the worst customer and rental experience ive ever endured. Couldnt even bother to run my information to at least find my reservation even with shown proof of it on my phone. Their only objective was to clear out the lobby so they can get to lunch i guess. Pathetic to say the least
  • AM
    Adam M.
    Feb 22, 2026
    5.0
    Customer service is this location’s strength. Kind, patient and knowledgeable staff who go the extra mile. Hard to find these days so I’m glad to see Enterprise makes this a priority.
  • AG
    Anna Gorski
    Feb 14, 2026
    5.0
    Good experience I booked at other locations but this one do pick up from my collision center drop off was easy at collision also. They upgraded me for wagonner jeep full loaded due to my insurance coverage. It was nice experience and a lot of cars to get selected from
  • KH
    Kerry Hewitt
    Feb 7, 2026
    5.0
    The staff was pleasant and efficient. The pickup/drop off was easy. The 1 year old rental car was clean and well maintained.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Wayne, NJ?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and rentals suitable for weekend getaways or errands.

What are the operating hours of Enterprise Rent-A-Car in Wayne?

The branch is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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