Enterprise Rent-A-Car

4.1
603 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wayne, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wayne location today.

Location

Enterprise Rent-A-Car
1562 NJ-23, Wayne, NJ
07470, United States

Hours

Reviews

4.1
603 reviews
5 stars
415
4 stars
49
3 stars
32
2 stars
14
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, although there were some reports of rudeness and unprofessional behavior.

Vehicle Availability

Several customers expressed frustration over receiving different vehicles than what was booked, with complaints about cleanliness and vehicle condition.

Rental Process

The rental process was generally described as smooth and efficient, with quick check-in and check-out experiences noted by many customers.

Communication Issues

There were multiple complaints about poor communication regarding reservations, charges, and customer service follow-ups.

Mixed Experiences

While many customers had positive experiences, there were significant reports of dissatisfaction, particularly regarding pricing and unexpected charges.
  • SN
    Shimon Nissel
    3 days ago
    1.0
    No cars available even though we had reservations. And then drove 20 minutes to different location, and only had larger and needed to pay additional. And then they forgot to put it in as a one-way rental.
  • CM
    Charles Mccormack
    4 days ago
    5.0
    Was truly a wonderful experience to purchase a car here. Special thanks to Genesis my sales rep she was very helpful and incredibly kind!
  • SS
    Savannah
    5 days ago
    5.0
    Mariah and Jay were so incredibly kind, patient, and helpful. They did absolutely everything they could to help me walk out with a car. I could never thank them enough for their patience and kindness. They also were just amazing to sit and talk with, such great people. 10000% recommend, and definitely made the right choice đź’—
  • MM
    Michele
    Dec 18, 2025
    5.0
    Although I was stressed about my situation Brad and Anthony were very helpful and patient and calm and got me through everything. Thanks guys!
  • SB
    Sokrates bey
    Nov 28, 2025
    1.0
    We booked and paid for Jetta which is c class Sedan(4.64cm) length but when we arrived we got Kia soul(4.14cm) length which is b class and really small car comparing to Jetta. And guys is working insist: it is same class car. His explanation is” for us both car are same class.” There was a few cars same class with Jetta they didn’t even offer it instead. They just tried to make some extra money offering other cars etc… Come on man we were not born just yesterday. I guess this is how u get served when u are tourist here in enterprise. I hope u guys get the some scumming when u just wanna happily travel

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Wayne, NJ?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and rentals suitable for weekend getaways or errands.

What are the operating hours of Enterprise Rent-A-Car in Wayne?

The branch is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.