AutoZone Auto Parts

4.2
520 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1836 Route 23 N, Wayne, NJ
07470, United States

Hours

Reviews

4.2
520 reviews
5 stars
315
4 stars
91
3 stars
48
2 stars
16
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.

Product Quality

Customers expressed concerns about the quality of certain products, with some reporting issues with parts that were recommended or sold.

Staff Knowledge

Several reviews highlight knowledgeable staff who provide valuable assistance, but there are also complaints about staff lacking expertise.

Store Experience

The store is noted for its cleanliness and organization, but some customers reported negative experiences related to service and product availability.

Positive Recommendations

Despite mixed reviews, many customers recommend the store for its helpful staff and good inventory.
  • SA
    Shakib Ahmed
    3 days ago
    1.0
    This worker named Samir is the worst. 0/10.
  • KS
    Kathleen Stix
    Nov 2, 2025
    5.0
    Matt and Yasser are the best. Greeted me with kindness and assisted me with changing a head light on my vehicle. I was worried about getting pulled over for a violation, and they eased my concerns. What absolute awesome customer service. Another item off of the to-do list due to Matt and Yasser’s assistance with the head light. Keep up the great work and thank you again!
  • AG
    Aileen Gilbert
    Sep 21, 2025
    5.0
    Outstanding service! Friendly staff. My new, always go to, auto parts store. Inventory in this store is enormous.
  • BT
    Brandel Tavarez
    Sep 16, 2025
    2.0
    Mathew is very rude, it looked like he was mad the whole time and didn’t want to be there
  • JM
    Joe M
    Aug 17, 2025
    2.0
    I had a mixed experience at AutoZone. The staff was helpful, which I appreciated, but the parts they recommended weren’t high quality. I purchased a replacement wiper blade, and while trying to install it, it actually caused me to break the entire rear windshield wiper—which should never happen. When I brought it back, one of the employees even admitted that it wasn’t a good brand, which made me wonder why it was being sold or recommended in the first place. On the positive side, the headlights I purchased there were great and worked perfectly. Overall, I left with a mixed impression: good customer service, but questionable product quality.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Wayne, NJ?

AutoZone Auto Parts in Wayne, NJ is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery options?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.