AK
Anatoliy Kopp
Feb 3, 2026
I have a very bad experience at Mr. Tire (Voorhees location at Haddonfield-Berlin Rd).
On April 9, 2025, I visited this location due to frequent deflation of two tires on my 2014 Nissan Sentra. After inspection, the store manager, Joseph, recommended that I replace all four tires. Based on his professional recommendation, I purchased four new tires along with tire insurance. The total cost for tires, installation, insurance, fees, and tax was $766.09.
Approximately 1.5 hours after picking up my vehicle, the low tire pressure warning light appeared. I immediately returned to the store. A technician initially suggested a possible nail in the tire; however, after inspection, no puncture was found. I was then told that one tire had simply been underinflated.
Within a few days, the same warning light reappeared, and I returned again. At that time, Joseph stated that the issue was related to a valve body, which was replaced.
Despite this, the problem continued. On December 18, 2025, after repeatedly inflating the two rear tires every 4–5 days due to pressure loss of 10–20 PSI below the manufacturer recommended 33 PSI, I returned to the store. I was told that the valve cores were loose and that the issue had been fixed.
However, the two rear tires continued to deflate, requiring adding air every 2–3 days. On February 2, 2026, the rear driver-side tire measured 21 PSI, and the rear passenger-side tire was completely flat, despite the recommended pressure being 33 PSI. I brought the vehicle back to the store yet again.
During this visit, Joseph stated that they identified additional costly work that he believed was needed (battery, wiper blades, TPMS sensors). I made it clear that my sole concern was resolving the ongoing tire deflation issue, which was the original reason for my visit in April 2025. I was told that no leaks were found, despite the persistent and ongoing problem.
I then requested tire replacement under the tire insurance I had purchased, given the unresolved issue. Joseph informed me that the tires would be prorated and that I would still be required to pay installation fees.
A tire losing 10–20 PSI or becoming completely flat when the correct pressure is 33 PSI represents a serious safety concern. After nearly ten months, multiple visits, and repeated assurances that the issue was fixed, the problem is still ongoing. This situation is completely unacceptable and below a reasonable standard of care.
If you don't want to waste your time, money and to get a headache, stay away from this location.