Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Vineland #1889 in Vineland, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Vineland, NJ or call us at (856) 794-2277.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of professionalism.
Staff Knowledge
Several reviews highlight knowledgeable staff who provide assistance and advice, but there are also complaints about employees lacking product knowledge.
Efficiency
Customers appreciate the efficiency of service during busy times, but there are complaints about long wait times and slow service at the counter.
Product Availability
While many customers find that the store usually has the parts they need, there are reports of incorrect parts being provided and issues with inventory.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
HR
Howard Roark
Nov 30, 2025
5.0
Parts Sales Manager Ray helped me out a lot today and was very attentive. He clearly demonstrated that he knows what heβs talking about and cares about his customers. 10/10
IJ
Infinit J
Nov 27, 2025
5.0
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LA
Louise Albright
Nov 12, 2025
5.0
By Far the Cleanest and Most Efficient Auto Zone!! Outstanding Customer Service! From the Store Manager down . All staff is extremely knowledgeable, helpful and most importantly they have patience ! This store gets busy, but the staff handles every transaction with efficiency and with a smile. Regardless if the line is out the door or 2 customers in the store, Any Staff member makes you feel like you are the most important customer of the day! Great experience every time I go there!
KK
Karen Kreck
Nov 6, 2025
5.0
I came in tonight for a headlight for my Jeep Grand Cherokee. The employee looked up the part. He thought it was expensive so he wanted to look at my vehicle. He got right into the light housing, removed the old bulb and brought it inside the store to find the part I need without the extra housing.
This gentleman put the new bulb in for me and made sure I was road ready. Jose was kind, professional and efficient!! I will shop here again based on his knowledge and level of service!!
EJ
Eddie Jr
Oct 25, 2025
1.0
Beware. Known for giving wrong parts. An employees 90% of the time have no idea what they are doing when it comes to automotive parts.
How can a employee Provide the wrong gas cap for a vehicle model...
An dont even ask about how many times I've been given wrong pads. Had a Store MANAGER one time argue with me stating " AcDelco is not OEM " for Cheverolet..... π