Need a rental car in Union, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union location today.
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Vehicle Cleanliness
Several reviews mentioned issues with the cleanliness of the vehicles, with reports of dirty interiors and exteriors.
Reservation Issues
Multiple customers experienced problems with reservations, including unfulfilled promises and unexpected charges.
Quick Process
Customers appreciated the quick and efficient rental process, noting minimal wait times for pick-up and drop-off.
Mixed Experiences
While many had positive experiences, there were significant complaints about rude staff and poor service at times.
KS
Ken Stephens
Dec 29, 2025
5.0
Great customer service and wide range of vehicles at your disposal!
MP
Marie Paglio
Dec 27, 2025
5.0
People at this location were very congenial and happy to help.
PB
Patricia Baptiste
Dec 4, 2025
4.0
I encountered a flat tire the first day of usage.
LS
Luis Simbaina
Dec 3, 2025
5.0
I love to rent. Cars on there place they make you feel like home
CF
cindy frederick
Nov 26, 2025
2.0
This was my first time renting a vehicle and I didn't have a good experience. I was asked for my ID and credit card. The employee gave me back my ID but he hold on my credit card for about 6 minutes in a card reader. He asked me if I wanted there insurance, I said no because my car insurance covers rental. I told him I'm just using it for about two hours and returning it the next day. They said their insurance is optional but it's not. I wouldn't go there again. The young lady was really nice when I returned it the next day.