AutoZone Auto Parts

4.1
704 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Route 22 West in Union, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Union, NJ or call us at (908) 206-1023.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2501 U.S. Highway 22 W, Union, NJ
07083, United States

Hours

Reviews

4.1
704 reviews
5 stars
406
4 stars
120
3 stars
84
2 stars
31
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ronald, Peabo, and Hajaar for their exceptional service.

Inconsistency

Customer experiences varied significantly, with some reporting excellent service while others faced rude or unhelpful staff, indicating inconsistency in service quality.

Product Availability

Several reviews noted issues with product availability, including items being out of stock despite online listings indicating they were available.

Efficiency

While some customers appreciated the quick service, others expressed frustration with long wait times and slow service during busy periods.

Store Environment

The store was generally described as clean and organized, contributing positively to the shopping experience.
  • AJ
    Abed Jean-Louis
    Nov 6, 2025
    5.0
    Really helpful and responsive staff. Ron was friendly and patiently help me sort out the parts I need and reminded me about warranty I had on on part that I wasn't aware of which helped tremendously. Highly recommend coming here
  • AR
    A Rodriguez
    Oct 8, 2025
    5.0
    Yesterday I called the store to ask for a particular part and gave the car information because I'm not familiar with cars. The guy said "We have a whole bunch of them, different ones, you would have to come in and look." which wasn't very helpful. I had the intention to go in yesterday night but with the lack of effort to help, I decided to wait until today to go in person. With the expectation of dealing with the same person I was on the phone with, I decided to go in with my brother just in case I wasn't going to receive help from an employee. Well to my surprise I was helped by Ron, he greeted myself and my brother with a positive and professional demeanor. He gave both of us an even amount of eye contact and spoke to BOTH of us equally (even though you can tell I knew nothing of cars. lol), he went step by step in explaining the part, letting us know about the part options, price, and warranty information. He asked us for our phone number and with so much patience he checked 3 different phone numbers for us (we couldn't remember what number we had the AutoZone account with), even though the line started to grow behind us (Sorry guys.lol) he didn't make us feel rushed or anything. Ron was great, positive, professional, calm, and patient- he gave everything you want in customer service.
  • RM
    Richard Herndon Morales
    Sep 15, 2025
    5.0
    Thank you Ms. Carter for helping me out with my 2006 Solara, I needed a reservoir cap for the antifreeze reservoir bottle, I work at Acura close by and a coworker recommended them, Ms. Carter answered all my questions and helped me out in a very professional matter……if you definitely need something for your car reach out to her she will definitely help you out 100%
  • AA
    AJ
    Aug 8, 2025
    5.0
    Even though there’s only like 2 people working the cashier actually cares about your needs . Thank you 🙏
  • KK
    KlöndikeBunz
    Aug 6, 2025
    2.0
    If you plan on getting in and out of this place fast, good luck. I try to avoid going inside there, always a headache for a small quick purchase

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Union, NJ?

AutoZone Auto Parts in Union, NJ is open Monday to Saturday from 7:30 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone in Union offer pickup and delivery services?

Yes, AutoZone in Union offers in-store pickup, curbside pickup, and same-day delivery services.