Mr. Tire Auto Service Centers

Reviews

• DB

  Dan Buckley

  Apr 20, 2026
  5.0
  Great staff, very knowledgeable and they explained everything to me. The shop was very clean and customer friendly as well. However, the cost of a tire plug was extremely high at $51.35. Most tire shops that I’ve been to charge between $25.00 and $37.00. Thank you
• MM

  Matt Madore

  Apr 18, 2026
  5.0
  Mike was very respectful and helped me stay within my budget.
• JE

  Joanne Eitner

  Apr 17, 2026
  4.0
  I have gone to this location in a whiting for several years now and have always been satisfied with their service.The manager is pleasant knowledgeable and very helpful.
• TW

  Taylor Weil

  Apr 10, 2026
  1.0
  I took my personal vehicle, a 2022 Acura RDX A-Spec, to Mr. Tire because it was overheating. The company I own, Goldfinch Services, has been doing business with this location for years—they service and repair our seven company vehicles—so I assumed it would be a reliable place to bring my personal car. I thought they could be trusted. I was wrong. When I brought my car in, they told me there were no leaks or issues with the radiator. They said a basic radiator flush and water pump replacement would fix the problem and charged me approximately $900 for the service and parts. Unfortunately, this was completely inaccurate. There was nothing wrong with either component. I brought the car back, understandably upset. The manager, Mike, said he had personally inspected the vehicle multiple times and suggested I take it to the dealer. I followed his advice and took the car to an Acura dealership, where I was told that the third and fourth cylinders needed to be replaced along with the head gasket. There was a major engine issue all along, and the radiator flush and water pump replacement had essentially been unnecessary. To confirm, I took the car to a second Acura dealer and received the same diagnosis from their master mechanics. In other words, Mr. Tire performed unnecessary work to charge me, rather than properly diagnosing or communicating the actual issue—something they only acknowledged after I returned. A few weeks later, after the engine repairs were completed, I noticed the heat was no longer working. The Acura dealer kept my car for another week, ran extensive tests, and flushed the system multiple times (at no charge). They ultimately concluded that the aftermarket water pump installed by Mr. Tire was the problem. I contacted Mr. Tire, and Mike told me verbatim: “If you bring me the part back and a copy of the work they did, I will issue a refund.” I was not even pressing them about the unnecessary work at this point. I returned with the part and the Acura report, but he then claimed that was not sufficient. He said there was nothing wrong with the part but that he would send it to the manufacturer for review and, if reimbursed, would then reimburse me. It has now been over two weeks, and I have heard nothing. He has not followed through on what he said he would do. Regardless of whether the part is technically “good” or “bad,” it prevented my car from producing heat. That is their responsibility, and this reflects poor business practices. I have documentation, including emails and receipts, to support all of this. As a result, Mr. Tire has lost my company’s business, which amounts to thousands of dollars per year in service work, all over an attempt to take $900 from me on my personal vehicle. I would not recommend this location to anyone. In my experience, they perform unnecessary repairs, install subpar parts, and provide poor customer service. Do not bring your car here.
• HJ

  Herb Palmer Jr

  Apr 8, 2026
  1.0
  The owner was no where to be found, just kids running the place... I do business with people I like and people I trust, not there any more #payattentionfilms

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